Troubleshooting
Symptom | Cause and/or Corrective Actions |
A vertical band appears when you shoot a subject such as lights or a candle flame against a dark background.
•The contrast between the subject and background is too high. Your camcorder is not a malfunction.
A vertical band appears when you shoot a very bright subject.
• Your camcorder is not a malfunction.
Some tiny white spots appear in the | • Slow shutter, low lux or NightShot +Slow shutter mode is |
viewfinder or on the LCD screen. | activated. This is not a malfunction. |
An unknown picture is displayed in • If 10 minutes elapse after you set the POWER switch to
the viewfinder or on the LCD screen. CAMERA or DEMO MODE is set to ON in the MENU settings without a cassette inserted, your camcorder automatically starts the demonstration.
cInsert a cassette and the demonstration stops. You can also cancel DEMO MODE. (p. 77)
The picture is recorded in incorrect | • NIGHTSHOT is set to ON. |
or unnatural colors. | c Set it to OFF. (p. 21) |
Picture appears too bright, and the | • NIGHTSHOT is set to ON in a bright place. |
subject does not appear in the | c Set it to OFF, or use the NightShot function in a dark |
viewfinder or on the LCD screen. | place. (p. 21) |
The click of the shutter does not | • BEEP is set to OFF in the MENU settings. |
sound. | c Set it to MELODY or NORMAL. (p. 72) |
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In the playback mode
Symptom | Cause and/or Corrective Actions |
The tape does not move when a video control button is pressed.
•The POWER switch is set to CAMERA or OFF. c Set it to VTR. (p. 25)
•The tape has run out.
cRewind the tape. (p. 25)
The playback picture is not clear or | • The television’s video channel is not adjusted correctly. |
does not appear. | c Adjust it. (p. 28) |
There are nine horizontal lines on | • The video head may be dirty. |
the picture or the playback picture | c Clean the heads using the Sony DVM12CL cleaning |
is not clear or does not appear. | cassette (not supplied). (p. 121) |
No sound or only a low sound is | • The volume is turned to minimum. |
heard when playing back a tape. | c Open the LCD panel and press VOLUME +. (p. 25) |
| • AUDIO MIX is set to ST2 in the MENU settings. |
| c Adjust AUDIO MIX. (p. 72) |
Displaying the recorded date, date search function does not work.
• The tape has no cassette memory.
cUse a tape with cassette memory. (p. 49, 109)
•CM SEARCH is set to OFF in the MENU settings.
cSet it to ON. (p. 72)
The title search function does not work.
• The tape has no cassette memory.
cUse a tape with cassette memory. (p. 109)
•CM SEARCH is set to OFF in the MENU settings.
cSet it to ON. (p. 72)
•There is no title in the tape.
cSuperimpose the titles. (p. 65)
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