Self-diagnosis display

Your camcorder has a self-diagnosis display function.

This function displays the current condition of your camcorder as a 5-digit code (a combination of a letter and figures) in the viewfinder, on the LCD screen or in the display window. If a 5-digit code is displayed, check the following code chart. The last two digits (indicated by ss) will differ depending on the state of your camcorder.

Viewfinder (or LCD screen)

C:21:00

Self-diagnosis display

•C:ss:ss

You can service your camcorder yourself.

•E:ss:ss

Contact your Sony dealer or local authorized Sony facility.

Five-digit display

Cause and/or Corrective Actions

C:04:ss

• You are using a battery pack that is not an

 

“InfoLITHIUM” battery pack.

 

c Use an “InfoLITHIUM” battery pack. (p. 12)

C:21:ss

• Moisture condensation has occurred.

 

c Remove the cassette and leave your camcorder for at

 

least 1 hour to acclimatize. (p. 120)

C:22:ss

• The video heads are dirty.

 

c Clean the heads using the Sony DVM12CL cleaning

 

cassette (not supplied). (p. 121)

C:31:ss

C:32:ss

•A malfunction other than the above that you can service has occurred.

c Remove the cassette and insert it again, then operate your camcorder.

c Disconnect the power cord of the AC power adaptor or remove the battery pack. After reconnecting the power source, operate your camcorder.

E:61:ss

• A malfunction that you cannot service has occurred.

E:62:ss

c Contact your Sony dealer or local authorized Sony

 

service facility and inform them of the 5-digit code.

 

(example: E:61:10)

If you are unable to rectify the problem even if you try corrective actions a few times, contact your Sony dealer or local authorized Sony service facility.

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