Types of trouble and how to correct trouble

Symptom

Cause and/or Corrective Actions

The picture does not appear in the

• The LCD panel is open.

viewfinder.

c Close the LCD panel (p. 40).

A vertical band appears when you

• The contrast between the subject and background is too high.

shoot a subject such as lights or a

This is not a malfunction.

candle flame against a dark

 

background.

 

A vertical band appears when you shoot a very bright subject.

• This is not a malfunction.

Some tiny white, red, blue or green spots appear on the screen.

• The shutter speed is reduced. This is not a malfunction.

An unknown picture is displayed on the screen.

•If 10 minutes elapse after you set the POWER switch to CAMERA or DEMO MODE is set to ON in the menu settings when neither a cassette nor a “Memory Stick” is inserted, your camcorder automatically starts the demonstration.

c Insert a cassette or a “Memory Stick” and the demonstration stops.

You can also cancel DEMO MODE (p. 278).

The picture appears too bright, and the subject does not appear on the screen.

•The backlight is active. c Set it off (p. 47).

The click of the shutter does not

• BEEP is set to OFF in the menu settings.

sound.

c Set it to MELODY or NORMAL (p. 279).

Black bands appear when you

• Set the STEADYSHOT in the menu settings to OFF (p. 272).

record TV or computer screen.

 

An external flash (optional) does not work.

•The power of the external flash is off or the power supply is not installed.

c Turn on the external flash or install the power supply.

•Two or more external flashes (optional) are attached.

cOnly one external flash (optional) can be attached.

The image is not bright with video flash light (optional).

•The manual adjustment is not suitable for the situations (The indicator flashes).

c Set the AUTO LOCK selector to AUTO LOCK, or cancel the manual adjustment (p. 86).

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