English

Troubleshooting

If you run into any problem using your camcorder, use the following table to troubleshoot the problem. If the problem persists, disconnect the power source and contact your Sony dealer or local authorized Sony service facility. If “C:ss:ss” appears on the LCD screen, display window or in the viewfinder, the self-diagnosis display function has worked. See page 222.

In the recording mode

Symptom

Cause and/or Corrective Actions

 

 

START/STOP does not operate.

• The POWER switch is not set to CAMERA.

 

c Set it to CAMERA. (p. 22)

 

• The tape has run out.

 

c Rewind the tape or insert a new one. (p. 20, 42)

 

• The write-protect tab on the cassette is set to expose the red mark.

 

c Use a new tape or slide the tab. (p. 20)

 

• The tape is stuck to the drum (moisture condensation).

 

c Remove the cassette and leave your camcorder for at least one hour

 

to acclimatize. (p. 234)

 

 

The power goes off.

• While being operated in CAMERA mode, your camcorder has been in

 

the standby mode for more than five minutes.

 

c Set the POWER switch to OFF (CHG) and then to CAMERA again.

 

(p. 24)

 

• The battery pack is dead or nearly dead.

 

c Install a charged battery pack. (p. 13, 14)

 

 

The image on the viewfinder

• The viewfinder lens is not adjusted.

screen is not clear.

c Adjust the viewfinder lens. (p. 28)

 

 

The SteadyShot function does not

• STEADYSHOT is set to OFF in the menu settings.

work.

c Set it to ON. (p. 154)

 

 

The autofocusing function does

• The camcorder is in manual focus mode.

not work.

c Turn to auto focus mode. (p. 81)

 

• Shooting conditions are not suitable for autofocus.

 

c Adjust focus manually. (p. 81)

The fader function does not work.

•The digital effect function is working. c Cancel it. (p. 54)

A vertical band appears when you shoot a subject such as lights or a candle flame against a dark background.

•The contrast between the subject and background is too high. This is not a malfunction.

Vertical streaks appear when you shoot a very bright subject.

•This is called the smear phenomenon. This is not a malfunction.

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