Error display | Meaning/Solutions | |
| c An error may have occurred with a memory card or a USB | |
| memory. If these messages appear frequently, check the | |
| memory card or a USB memory status with another device. | |
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| c No ink ribbon is inserted in the printer. Insert an ink ribbon of | |
| the displayed size as follows and press PRINT. (.page 9) | |
| – | P: P size ink ribbon |
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| c The ink ribbon has run out. Insert a new ink ribbon of the | |
| displayed size as follows and press PRINT. (.page 9) | |
| – | P: P size ink ribbon |
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| c The wrong ink ribbon is inserted. Do not use the size struck | |
| through, but set the displayed size as follows and press PRINT. | |
| (.page 9) | |
| – | P: P size ink ribbon |
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| c The ink ribbon is stuck. | |
| Unplug the AC power cord of the printer, connect it again. | |
| When the printer motor is stopped, remove the ink ribbon and | |
| insert a new ink ribbon. If you cannot remove the ink ribbon, | |
| consult with your Sony dealer or Sony service facilities. | |
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| c No print paper or cleaning sheet is set in the paper tray. Set the | |
| print paper of the displayed size as follows in the paper tray, | |
| insert the paper tray into the printer, and then press PRINT. | |
| (.page 10) | |
| – | P: P size print paper |
| – | C: Cleaning sheet (.page 61) |
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| c The wrong print paper or cleaning sheet is set in the paper tray. | |
| Set the print paper of the displayed size as follows in the paper | |
| tray, insert the paper tray into the printer, and then press | |
| PRINT. (.page 10) | |
| – | P: P size print paper |
| – | C: Cleaning sheet (.page 61) |
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| c Paper jams. See “If paper jams” (.page 60) and remove | |
| jammed paper from the printer. If the jammed paper cannot be | |
| removed, contact the nearest Sony service facilities. | |
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