Connecting with a computer
Symptom | Check | Cause/Solutions |
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The images on the |
| c The printer does not provide a function for |
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memory card or a |
| viewing the memory card or a USB |
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USB memory |
| memory images from the printer. |
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inserted in the | — |
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printer are not |
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displayed on the |
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PC. |
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You lost the |
| c Please download the printer driver from |
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supplied | — | the Customer support home page |
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and want to obtain | ( | . | page 67). Or contact your Sony |
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a new one. |
| dealer. |
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The printer driver | • Are you sure that you have | c Follow the procedures in the operating |
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cannot be | followed the installation | instructions to install the driver |
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installed. | procedures correctly? | (.page 38). If an error occurs, restart |
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| your computer and perform the |
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| installation procedures again. |
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| • Is another application | c Exit all applications and then install the |
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| program running? | driver again. |
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| • Did you specify the CD- | c |
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| ROM as the installation CD- |
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| ROM correctly? | Follow the procedures in the operating |
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| instructions to install the driver. |
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| c The USB driver may not be installed |
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| — | properly. Follow the operating |
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| instructions to install the USB driver |
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| again. |
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| • Is there an | c If there is an |
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| program or other program | program running on the system, exit it and |
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| running on the system? | then start installing the driver. |
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| • Did you log on using an | c To install the driver, you must log onto |
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| Administrator user account? | Windows using an Administrator user |
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| account. |
| Troubleshooting | ||
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Continued