Symptom | Cause | Solution |
You cannot display a print | • You cannot display print (DPOF) marks on | — |
(DPOF) mark. | movies (MPEG Movie) and Clip Motion. |
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|
You cannot cut a movie. | • The movie (MPEG Movie) is not long enough to | — |
| cut. |
|
| • Protected movie (MPEG Movie), Clip Motion, | — |
| Multi Burst files and still images cannot be cut. |
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|
Computers
Symptom | Cause | Solution |
You do not know if the OS | — | p Check “Recommended computer environment” (pages 74 and |
of your computer is |
| 84). |
compatible. |
|
|
|
|
|
You cannot install the | — | p In Windows 2000, log on as Administrator (authorized |
USB driver. |
| Administrators) (page 74). |
|
|
|
Your computer does not | • The camera is turned off. | p Turn on the camera (page 14). |
recognize your camera. | • The battery level is low. | p Use the AC Adaptor (page 13). |
| • You are not using the supplied USB cable. | |
| • The USB cable is not connected firmly. | p Disconnect the USB cable, and connect it again firmly. Make |
|
| sure that “USB Mode” is displayed on the screen (pages 78 and |
|
| 84). |
| • [USB Connect] is set to [PTP] in the SET UP | p Set it to [Normal] (page 106). |
| settings. |
|
| • The USB connectors on your computer are | p Disconnect all equipment other than your camera from the USB |
| connected to other equipment besides the | connectors. |
| keyboard, the mouse, and your camera. |
|
| • The camera is not connected directly to your | p Connect the camera directly to your computer without passing |
| computer. | through a USB hub or other device. |
| • The USB driver is not installed. | |
| • Your computer does not properly recognize the | p Delete the erroneously recognized device from your computer, |
| device because you connected the camera and | |
| your computer with the USB cable before you |
|
| installed the “USB Driver” from the supplied |
|
|
| |
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92