Symptom

Cause

Solution

You cannot record on a

• The write-protect switch on the “Memory Stick”

p Set it to the recording position (page 108).

“Memory Stick.”

is set to the LOCK position.

 

 

• The “Memory Stick” is full.

p Delete unnecessary images (pages 34 and 70).

 

 

 

You cannot format a

• The write-protect switch on the “Memory Stick”

p Set it to the recording position (page 108).

“Memory Stick.”

is set to the LOCK position.

 

 

 

 

You have formatted a

• All the data on the “Memory Stick” are deleted

p We recommend that you set the “Memory Stick” write-protect

“Memory Stick” by

by formatting. You cannot restore them.

switch to the LOCK position to prevent accidental erasure

mistake.

 

(page 108).

 

 

 

Others

Symptom

Cause

Solution

Your camera does not

• You are not using an “InfoLITHIUM” battery

p Use an “InfoLITHIUM” battery pack (page 109).

work.

pack.

 

 

• The battery level is low. (The E indicator

p Charge the battery pack (page 10).

 

appears.)

 

 

• The AC Adaptor is not connected securely.

p Connect it securely to the DC IN jack of your camera and to a

 

 

wall outlet (wall socket) (page 13).

 

 

 

The power is on, but the

• The built-in microcomputer is not working

p Disconnect, and then, after one minute, reconnect all power

camera does not work.

properly.

sources and turn on the camera. If this does not work, press the

 

 

RESET button located inside the battery/“Memory Stick” cover

 

 

with a pointed object, then turn the power on again. (This will

 

 

clear the date and time settings, etc.)

 

 

 

You cannot identify an

—

p Check the indicator (pages 112 to 114).

indicator on the screen.

 

 

 

 

 

The lens gets fogged.

• Moisture condensation has occurred.

p Turn off the camera and leave for about an hour at room

 

 

temperature for the moisture to evaporate before use (page 107).

 

 

 

The camera becomes

—

p This is not a malfunction.

warm when you use it for

 

 

the long time.

 

 

 

 

 

The lens does not move

• The battery pack is discharged.

p Replace it with a charged battery pack or use the AC Adaptor

when you turn off the

 

(pages 10 and 13).

camera.

 

 

 

 

 

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