Troubleshooting
If you experience trouble with your camera, try the following solutions.
1First check the items on the tables below.
If code displays “C:ss:ss” appear on the screen, the self- diagnosis display function is working (page 97).
Battery pack and power
2 Should your camera still not work | 3 Should your camera still not work |
properly, press the RESET button inside | properly, consult your Sony dealer or |
the battery/“Memory Stick” cover using | local authorized Sony service facility. |
a |
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power again. (All the settings including |
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date and time are cleared.) |
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RESET button
Symptom | Cause | Solution | |
You cannot charge the | • The camera is turned on. | p Turn the camera off (page 14). | |
battery pack. |
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The battery pack cannot | • The battery pack is not installed correctly. | p Install the battery pack while pushing the battery eject lever | |
be installed. |
| down using the front edge of the battery pack (page 10). | |
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The | /CHG lamp flashes. | • The battery pack is not installed correctly. | p Install the battery pack correctly (page 10). |
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| • The battery pack has malfunctioned. | p Consult your Sony dealer or local authorized Sony service |
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| facility. |
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The | /CHG lamp does not | • The AC Adaptor is disconnected. | p Properly connect the AC Adaptor (page 10). |
light up when charging a | • The battery pack is not installed correctly. | p Install the battery pack correctly (page 10). | |
battery pack. | • The battery pack is completely charged. | — | |
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Troubleshooting
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