Self-diagnosis display

–If a code starting with an alphabet letter appears

Your camera has a self-diagnosis display. This function displays the camera condition on the LCD screen with a combination of a letter and four numerical digits. If this occurs, check the following code chart and attempt the corresponding corrective actions. The last two digits (indicated by ss) will differ depending on the state of the camera.

C:32:ss

Self-diagnosis display

Code

Cause

Countermeasure

C:32: ss

There is trouble with your

• Turn the power off and on again

 

camera’s hardware.

(page 14).

 

 

 

C:13: ss

The camera cannot read or write

• Re-insert the “Memory Stick” several

 

data on the “Memory Stick.”

times.

 

 

 

 

An unformatted “Memory Stick”

• Format the “Memory Stick” (page 37).

 

is inserted.

 

 

 

 

 

The inserted “Memory Stick”

• Insert a new “Memory Stick” (page 17).

 

cannot be used with your camera,

 

 

or the data is damaged.

 

 

 

 

E:61: ss

A camera malfunction that you

• Press the RESET button (page 87) located

E:91: ss

cannot reverse has occurred.

inside the battery/“Memory Stick” cover,

 

 

then turn the power on again.

 

 

 

If you are unable to solve the problem even after trying the corrective actions a few times, contact your Sony dealer or local authorized Sony service facility and inform them of the 5-digit code.

Troubleshooting

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