Additional Information
Troubleshooting
If you experience any of the following difficulties while using the player, use this troubleshooting guide to help remedy the problem before requesting repairs. Should any problem persist, consult your nearest Sony dealer.
Power
The power is not turned on.
,Check that the mains lead is connected securely.
Picture
There is no picture.
,The connecting cords are not connected securely.
,The connecting cords are damaged.
,The player is not connected to the correct TV input jack (page 20).
,The video input on the TV is not correctly set.
,You have pressed VIDEO ON/OFF (or VIDEO OFF) (page 37).
,You have selected “PROGRESSIVE” in “COMPONENT OUT” even though your TV cannot accept the signal in progressive format. In this case, set the COMPONENT VIDEO OUT/SCAN SELECT switch on the back panel of the player to INTERLACE. Then set “COMPONENT OUT” to “INTERLACE” after you can see the TV screen correctly, and reset COMPONENT VIDEO OUT/SCAN SELECT switch to SELECTABLE.
Picture noise appears.
,The disc is dirty or flawed.
,If the picture output from your player goes through your VCR to get to your TV, the copy- protection signal applied to some DVD programmes could affect picture quality. If you still experience problems even when you connect your player directly to your TV,
please try connecting your player to your TV’s S video input (page 20).
,If the colour system of your player does not match with that of your TV, change the colour system of the player. For details, see page 85. (You cannot change the colour system of the DVD disc itself.)
,You have selected “PROGRESSIVE” in “COMPONENT OUT” even though your TV cannot accept the signal in progressive format. In this case, set the COMPONENT VIDEO OUT/SCAN SELECT switch on the back panel of the player to INTERLACE. Then set “COMPONENT OUT” to “INTERLACE” after you can see the TV screen correctly, and reset COMPONENT VIDEO OUT/SCAN SELECT switch to SELECTABLE.
,Even if your TV is compatible with progressive format (525p) signals, the image may be affected when you set “COMPONENT OUT” to “PROGRESSIVE.” In this case, set “COMPONENT OUT” to “INTERLACE.”
Even though you set the aspect ratio
in “TV TYPE” of “SCREEN SETUP,”
the picture does not fill the screen.
,The aspect ratio of the disc is fixed on your DVD.
Sound
There is no sound.
,The connecting cord is not connected securely.
,The connecting cord is damaged.
,The player is connected to the wrong input jack on the amplifier (receiver) (page 25, 27, 29).
,The amplifier (receiver) input is not correctly set.
,The player is in pause mode or in
,The player is in fast forward or fast reverse mode.
,If the audio signal does not come through the DIGITAL OUT (OPTICAL or COAXIAL) jack, check the audio settings (page 92).
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