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Sony HDR-HC3E Troubleshooting, Batteries/Power sources, Overall operations/Easy Handycam, Troubleshooting, Buttons do not work, The camcorder gets warm

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Troubleshooting

Troubleshooting

If you run into any problems using your camcorder, use the following table to troubleshoot the problem. If the problem persists, disconnect the power source and contact your Sony dealer.

Overall operations/Easy HandycamThe power does not turn on.

•Attach a charged battery pack to the camcorder (p. 11).

•Use the AC Adaptor to connect to a wall socket (p. 11).

The camcorder does not operate even when the power is set to on.

•Disconnect the AC Adaptor from the wall socket or remove the battery pack, then reconnect it after about 1 minute.

•Press the RESET button (p. 31) using a sharp-pointed object (If you press the RESET button, all settings are reset, except Personal Menu items).

Buttons do not work.

• During Easy Handycam operation, not all buttons are functional (p. 24).

You cannot turn Easy Handycam operation on or off.

•During recording or communicating with another device via USB cable, you cannot turn Easy Handycam operation on or off.

Settings change during Easy Handycam operation.

•During Easy Handycam operation, the settings of the functions that are not displayed on the screen return to their defaults (p. 22, 46).

[DEMO MODE] does not start.

• Eject the cassette and “Memory Stick Duo” from your camcorder (p. 20, 21).

The camcorder gets warm.

• The camcorder may get warmer while you use it. This is not a malfunction.

Batteries/Power sourcesThe power abruptly turns off.

•When approximately 5 minutes have elapsed while you do not operate your camcorder, the camcorder is automatically turned off (A.SHUT OFF). Change the setting of [A.SHUT OFF] (p. 66), or turn on the power again (p. 15), or use the AC Adaptor.

•Charge the battery pack (p. 11).

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Contents

http://www.sony.net Printed in Japan Operating Guide © 2006 Sony Corporation Getting Started Easy Handycam Recording Read this first •You cannot use any type of memory card except “Memory Stick Duo.” When using a “Memory Stick Duo” with “Memory Stick” compatible equipment Using the camcorder •Do not hold the camcorder by the following part •The camcorder is not dustproof, dripproof or waterproof Read this first (Continued) On recording On playing back HDV tapes on other devices About this manual About the Carl Zeiss lens Table of Contents Read this first Enjoying pictures with high definition quality Trying out the new HDV format Viewing video recorded in the HDV format Using the Menu Menu items CAMERA SET menu MEMORY SET menu PICT.APPLI. menu Dubbing/Editing Dubbing to VCR/DVD device, etc Recording pictures from a VCR Dubbing pictures from a tape to a “Memory Stick Duo” Deleting recorded pictures from the “Memory Stick Duo” Trying out the new HDV format What is the HDV format Why shoot in the HDV format Viewing video recorded in the HDV format Viewing on a high definition TV (p. 38) Viewing on a 16:9 (wide)/4:3 TV (p. 38) Dubbing to other video devices (p. 70) Connecting to a computer (p. 80) Step 1: Checking supplied items Step 2: Charging the battery pack Step2: Charging the battery pack (Continued) 5 Disconnect the AC Adaptor from the DC IN jack on your camcorder To remove the battery pack Match the v mark on the DC plug with the v mark on your camcorder When storing the battery pack Charging time Battery pack NP-FP50 NP-FP60(supplied) NP-FP70 DV format pictures *When the LCD backlight turns on On the battery pack •Before changing the battery pack, slide the POWER switch to OFF (CHG) –The battery pack is not attached correctly Step 3: Turning the power on and holding your camcorder firmly Step 4: Adjusting the LCD panel and viewfinder The LCD panel 190 degrees to the camcorder 2180 degrees (max.) 290 degrees Step 5: Using the touch panel Step 5: Using the touch panel (Continued) 3 Touch the area including the indicator that you want to check When you touch , the screen returns to the area selecting display To finish the operation Touch [END] Step 6: Setting the date and time Step 7: Inserting a tape or a “Memory Stick Duo” Access lamp To eject a “Memory Stick Duo” Lightly push the “Memory Stick Duo” in once Easy Recording/Playback (Easy Handycam) Still images 1 Slide the POWER switch E to turn on the CAMERA-MEMORYlamp 3 Press PHOTO D to record Flashing t Lit Press and hold lightly xTo cancel Easy Handycam operation xAdjustable menu settings during Easy Handycam operation x Unavailable buttons during Easy Handycam Page Recording Playback Functions used for recording/playback, etc To control the image settings manually with the dial (CAM CTRL dial/MANUAL button) MANUAL button During playback, you can adjust the volume using the CAM CTRL dial 5 (p. 27) Functions used for recording/playback, etc. (Continued) To use a tripod To record in mirror mode To use a Shoulder belt Attach the Shoulder belt (optional) to its designated hook qd pressing DISP/BATT INFO again while the information is displayed To turn off the operation confirmation beep (BEEP) See [BEEP] on page To initialize the settings Indicators displayed during recording/playback ( ) is a reference page The indicators during recording will not be recorded Viewing movies NTape transport indicator OVideo operation buttons (27) Viewing still images PData file name Indicators when you made changes Upper left Upper right Center Bottom Searching for the starting point Remote Commander To cancel the operation Press ZERO SET MEMORY 5 again before rewinding Searching for a scene by date of recording (Date search) You can locate the point where the recording date changes 1 Slide the POWER switch repeatedly to turn on the PLAY/ EDIT lamp Playing the picture on a TV Jacks on your camcorder Open the jack cover and connect the cable Connecting to a high definition TV (supplied)Component video cable [VCR HDV/DV] t [AUTO] (p. 61) (Green) Y Playing the picture on a TV (Continued) i.LINK cable (optional) [i.LINK CONV] t [OFF] (p. 64) Connecting to a 16:9 (wide) or 4:3 TV To set the aspect ratio according to the connected TV (16:9/4:3) [i.LINK CONV] t [ON (HDV t DV)] (p. 64) A/V connecting cable with S VIDEO (optional) About HDMI (High Definition Multimedia Interface) When connecting to your TV via a VCR When your TV is monaural (When your TV has only one audio input jack) If your TV/VCR has a 21-pinadaptor (EUROCONNECTOR) Use a 21-pinadaptor (optional) to view playback pictures Page Using the menu items xTo use menu items during Easy Handycam operation is not displayed during Easy Handycam operation (p. 24) Menu the Using Menu items EDIT/PLAY menu (p. 60) STANDARD SET menu (p. 61) TIME/LANGU. menu (p. 66) Menu the Using CAMERA SET menu EXPOSURE 1Touch [MANUAL] 2 Adjust the exposure by touching 3 Touch To return the setting to automatic exposure, touch [AUTO] t SHARPNESS You can adjust the sharpness of the image Soften Sharpen AUTO SHUTTER AE SHIFT TELE MACRO When you set [TELE MACRO] to [ON] To cancel, touch [OFF], or zoom to wide- angle (W side) FLASH SET xFLASH LEVEL NS LIGHT (NightShot Light) •The maximum shooting distance using [NS LIGHT] is about 3 m (10 feet) COLOR SLOW S (Color Slow Shutter) and [COLOR SLOW SHUTTER] appear on the screen To cancel [COLOR SLOW S], touch [OFF] DIGITAL ZOOM Up to 10 × zoom is performed optically 20 × 80 × STEADYSHOT MEMORY SET menu Settings for the “Memory Stick Duo” (QUALITY/IMAGE SIZE/ALL ERASE/NEW FOLDER, etc.) STILL SET x QUALITY ALL ERASE 1Select [ALL FILES] or [CURRNT FOLDER] [ALL FILES]: Deletes all the images on the “Memory Stick Duo.” MEMORY SET menu (Continued) [CURRNT FOLDER]: Deletes all the images in the selected folder FORMAT To execute formatting, touch [YES] twice Formatting is completed, and all the images will be deleted FILE NO BSERIES PICT.APPLI. menu PICT.APPLI. menu (Continued) FLASH The interval of frame-by frame playback PICT.EFFECT (Picture effect) You can add special effects to a picture during recording or playback. appears Does not use [PICT.EFFECT] setting SKINTONE Makes skin texture look more smoother and more appealing INT.REC-STL(Interval photo recording) [a]: Recording [a] [b]: Interval [b] EDIT/PLAY menu STANDARD SET menu STANDARD SET menu (Continued) •When [i.LINK CONV] is set to [ON (HDV t DV)], pictures are output as follows: –at [DV], a DV signal is output as it is; an HDV signal is not output REC FORMAT You can select a recording format BHDV1080i () Records in the HDV1080i specification DV () VOLUME Touch /to adjust the volume (p. 27) MULTI-SOUND BSTEREO Plays back with main and sub sound (or stereo sound) i.LINK CONV ON (HDV t DV) •For input signal via an i.LINK connection, see [VCR HDV/DV] (p. 61) TV TYPE B16:9 REMAINING When you set the POWER switch to PLAY/ EDIT or •When you touch (Play/Pause) Always displays the remaining tape indicator REMOTE CTRL (Remote control) TIME/LANGU. menu Customizing Personal Menu Using the CAM CTRL dial Setting with the CAM CTRL dial 1 Set the POWER switch to CAMERA-TAPEor CAMERA MEMORY 2 Press the MANUAL button The indicator of the setting item appears on the screen Dubbing to VCR/DVD device, etc Using an i.LINK cable (optional) Copy HDV recording as HDV –*3 [OFF] Dubbing to VCR/DVD device, etc. (Continued) When connecting with the A/V connecting cable with S VIDEO (optional) Dubbing to another device 1 Prepare your camcorder for playback Insert the recorded cassette Recording pictures from a VCR Recording pictures from a VCR (Continued) 3 Connect your VCR as a player to t HD quality t SD quality Dubbing pictures from a tape to a “Memory Stick Duo” Deleting recorded pictures from the “Memory Stick Duo” Marking images on the “Memory Stick Duo” with specific information (Print mark Printing recorded images Printing recorded images (PictBridge compliant printer) (Continued) Printing 1 Select the image to be printed with 2 Touch t [COPIES] Jacks to connect external devices Connecting to a computer Copying still images to a computer To USB jack USB cable (supplied) 1 Turn on the computer Copying the pictures aUsing Double-clickthe [Removable Disk] icon displayed in [My Computer]. Then, drag and drop a picture in the folder onto the Copying still images to a computer (Continued) Disconnecting the USB cable BFolder containing image files recorded with your camcorder When no new folders have been created, only [101MSDCF] is displayed 101MSDCF (up Copying movies on a tape to the computer Copying movies on a tape to the computer (Continued) Notes on connecting to the computer When copying the movie in the HDV format from the computer to your camcorder Set [VCR HDV/DV] to [HDV] and [i.LINK CONV] to [OFF] on the (STANDARD SET) menu (p. 61, 64) Creating a DVD (Direct Access to “Click to DVD”) Creating a DVD (Direct Access to “Click to DVD”) (Continued) •[Click to DVD Automatic Mode Launcher] is set up for each Windows XP user Close all applications running with an i.LINK 2 Prepare the power source for the camcorder 3 Slide the POWER switch to turn on the PLAY/EDIT lamp 10Touch [NO] to finish creating a DVD Touch [CANCEL] on the LCD screen on your camcorder Troubleshooting The CHG (charge) lamp does not light while the battery pack is being charged •Slide the POWER switch to OFF (CHG) (p. 11) •Attach the battery pack to the camcorder correctly (p. 11) •Connect the mains lead to the wall socket properly LCD screen/viewfinder An unknown picture appears on the LCD screen or viewfinder An unknown indicator appears on the screen • A warning indicator or message appears on the screen (p. 103) Troubleshooting (Continued) The picture remains on the LCD screen You cannot turn the LCD backlight off You cannot turn off the indicators The buttons do not appear on the touch panel The cassette is noisier during rewinding or fast-forwarding You cannot operate functions using the “Memory Stick Duo.” Pictures cannot be deleted You cannot delete all pictures at once You cannot format the “Memory Stick Duo.” The data file name flashes The tape does not start when you press START/STOP You cannot record on the “Memory Stick Duo.” The recording angle differs depending on the POWER switch setting position The shutter sound is not heard when you record a still image Adjusting the image during recording Refer also to “Menu” (p. 97) The auto focus does not function [STEADYSHOT] does not function The BACK LIGHT function does not function [DIGITAL ZOOM] does not function Tiny spots in white, red, blue, or green appear on the screen The subjects passing by the frame might appear crooked The color of the picture is not correctly displayed The screen picture is bright, and the subject does not appear on the screen Image data stored on a “Memory Stick Duo” cannot be played back You cannot see movies recorded with other camcorders on the “Memory Stick Duo.” • Clean the head using the cleaning cassette (optional) (p. 115) You cannot hear the sound recorded with 4CH MIC REC on another camcorder • Adjust [AUDIO MIX] (p. 62) “---”is displayed on the screen Noises appear and or is displayed on the screen Date Search does not work correctly No picture appears during [END SEARCH] or Rec Review You cannot view the picture on the TV connected with the i.LINK cable Remote Commander The supplied Remote Commander does not function Another VCR malfunctions when you use the supplied Remote Commander Menu Menu items are grayed out You cannot use [SPOT METER] You cannot use [EXPOSURE] You cannot adjust [WHITE BAL.] You cannot adjust [SHARPNESS] [AE SHIFT] cannot be operated [HISTOGRAM] is not displayed You cannot use [FADER] You cannot use [D.EFFECT] You cannot use [PICT.EFFECT] [SMTH SLW REC] does not function Dubbing/Editing/Connecting to other devices Pictures from connected devices cannot be zoomed Time code and other information appear on the display of the connected device You cannot dub correctly using the A/V connecting cable You cannot add sound to the recorded tape Connecting to a computer The computer does not recognize your camcorder You cannot monitor video that the camcorder is capturing You cannot view the video recorded on a tape on the computer Your computer freezes You cannot copy images to the Windows computer Warning indicators and messages Warning indicators and messages (Continued) Q(Warning indicators pertaining to the tape) Slow flashing: Fast flashing: Z(Eject cassette warning) xMoisture condensation %Z Moisture condensation. Eject the cassette (p. 115) %Moisture condensation. Turn off for 1H. (p. 115) xCassette/Tape QInsert a cassette. (p. 20) Cannot save still picture x Lens cover x PictBridge compliant printer Check the connected device Connect the camcorder to a PictBridge compatible printer Using your camcorder abroad Usable cassette tapes xWhen labeling the cassette Labeling position xAfter using the cassette xWhen cleaning the gold-platedconnector Gold-platedconnector About the “Memory Stick” xOn a location for use Do not use or keep the “Memory Stick Duo” in the following locations •Places under direct sunlight •Places with extremely high humidity or subject to corrosive gases xOn the Memory Stick Duo adaptor About the “InfoLITHIUM” battery pack About i.LINK Maintenance and precautions Keep the Remote Commander and •If the battery electrolytic liquid has leaked –consult your local authorized Sony service facility –wash off any liquid that may have contacted your skin •Periodically turn on the camcorder and play a cassette for about 3 minutes Maintenance and precautions (Continued) The playback The playback screen screen pauses goes blank On handling the casing •Avoid the following to avoid damage to the finish –Handling with above substances on your hands About care and storage of the lens –When there are fingerprints on the lens surface To remove dust from inside the viewfinder 1 Remove the eyecup 2 Remove the finder lens block 3 Remove dust from the finder lens block with a camera lens blower Specifications Specifications (Continued) Carl Zeiss Vario-SonnarT 10 × (Optical), 20 ×, 80 × (Digital) f=5.1 ~ 51 mm (7/32 ~ 2 1/8 in.) When converted to a 35 mm still camera mm(1 5/8 ~ 16 in.) (16:9) General AC Adaptor AC-L200 Rechargeable battery pack (NP-FP60) On trademarks •“Handycam” and are registered trademarks of Sony Corporation •“Memory Stick,” “ ,” “Memory Stick Duo,” “,” “Memory Stick Identifying parts and controls Identifying parts and controls (Continued) Page Index Numeric Folder PB FOLDER REC FOLDER FORMAT Frame-by-framePlayback Index (Continued) OPEN/EJECT lever Operation confirmation beep See BEEP PAL