Video

Problem

Possible Remedies

No picture

If your TV does not turn on, and a red light keeps flashing, your TV may

(screen not lit), no sound

need service. Call your local Sony Service Center.

 

 

Make sure the power cord is plugged in.

 

 

Press the POWER button on the front of the TV.

 

 

Press the TV/VIDEO button to cycle through the connected video sources.

 

 

Try another channel; it could be station trouble.

 

 

 

Dark, poor or no

Adjust the Picture option in the Video Menu (see page 78).

picture (screen lit),

Adjust the Brightness option in the Video Menu (see page 78).

good sound

Check the antenna/cable connections.

 

 

 

No color

Adjust the Color option in the Video Menu (see page 78).

Only snow and noise

Check the antenna/cable connections.

appear on the screen

Try another channel; it could be station trouble.

 

 

Press ANT to change the input mode (see page 47).

Dotted lines

Adjust the antenna.

or stripes

Move the TV away from noise sources such as cars, neon signs, or hair-

 

 

dryers.

 

 

 

Double images or ghosts

Using a highly directional outdoor antenna or a cable may solve the

 

 

problem.

“Black box” on screen

You have selected a text option in the Setup Menu and no text is available.

 

 

(See page 89 to reset Setup selections.) To turn off this feature, set the

 

 

Caption Vision option to Off. If you were trying to select closed captioning,

 

 

select CC1 instead of TEXT 1-4.

Bars appear at the

Some wide-screen programs are filmed in aspect ratios that are greater

top and bottom of the screen

than 16:9, such as 2.35:1. (This is especially common with theatrical

 

 

releases). Your TV will show these programs with bars at the top and

 

 

bottom of the screen. For more details, check the documentation that came

 

 

with your DVD (or contact your program provider).

 

 

 

 

 

 

General

Problem

Possible Remedies

How to reset TV to

Turn on the TV. While holding down the RESET button on the remote

factory settings

 

control, press the POWER button on the TV. (The TV will turn itself off, then

 

 

back on again.) Release the RESET button.

 

 

How to restore Video settings

Press the RESET button on the remote control while in the Video Menu (see

to factory settings

 

page 78).

 

 

 

How to restore Audio

Press the RESET button on the remote control while in the Audio Menu (see

settings to factory settings

 

page 80).

 

 

 

Cannot cycle through the

Be sure the Video Label option is not set to Skip (see page 90).

other video equipment

 

 

connected to the TV

 

 

 

 

 

Cannot operate Menu

If a Menu option appears in gray, this indicates that the TV is in a state in

 

 

which the Menu option is not available.

Lost password

In the password screen (see page 86), enter the following master password:

 

 

4357. The master password clears your previous password; it cannot be

 

 

used to temporarily unblock channels.

 

 

 

Other Info

Other

SETUP

SETUP

SETUP

Other Info

101

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Sony KD-30XS955, KD-32XS945, KD-34SX955, KD-36SX955 manual Video, General