Contacting Sony
If, after reading these operating instructions, you have additional questions related to the use of your Sony television, please call our Customer Information Services Center at
Before calling Sony customer support, please write down the model and serial numbers of your TV. You’ll find this information on the front cover of this manual.
Other Info
Troubleshooting
Remote Control
Problem | Possible Remedies |
Remote control | ❏ The batteries could be weak. Replace the batteries. |
does not operate | ❏ Check the orientation of the batteries. |
| ❏ Press the TV FUNCTION button. You may have inadvertently pressed the |
| SAT/CABLE FUNCTION button, which changes the remote control to SAT or |
| CABLE mode. |
| ❏ Make sure the TV’s power cord is connected securely to the wall outlet. |
| ❏ Locate the TV at least |
Cannot change channels | ❏ If you are using the TV to change channels, first press the TV FUNCTION |
with the remote control | button. |
| ❏ If you are using another device to change channels, be sure you have not |
| inadvertently switched your TV from the channel 3 or 4 setting. Use the |
| Channel Fix option to “fix” the channel based on the hookup you used (see |
| page 84). |
| ❏ If you are using another device to change channels, be sure to press the |
| FUNCTION button for that device. For example, if you are using your cable box |
| to change channels, be sure to press the SAT/CABLE FUNCTION button. |
|
|
Remote control | ❏ If you replaced the batteries to the remote recently, the code numbers for |
does not operate | the video equipment may need to be reset. |
video equipment | ❏ There may be more than one code for the equipment that you are |
| attempting to operate. |
| ❏ There is a possibility that some |
| your Sony TV remote.You may need to use the equipment’s original |
| remote control. |
|
|
Other
SETUP
SETUP
SETUP
Other Info
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