Problem

Possible Remedies

 

Rotation not saved after

s

The Memory Stick might be locked. Unlock the Memory Stick and try rotating the

Memory Stick is ejected or

 

image again.

 

Memory Stick Viewer is closed s

The file might not have information (EXIF data) that is usually generated when a

 

 

digital camera records a photo. In this case, it is not possible to save the rotation.

 

s

There might be insufficient space on the Memory Stick to save the rotated file. Try

 

 

deleting one or more files and rotating the image again.

 

 

 

Cannot show (or hide) file

s

Set the File/Information option to On or Off (see pages 85 and 88).

information in full screen or

 

 

 

slideshow

 

 

 

 

 

 

Cannot see menu

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Press V to display the menu again.

 

 

 

Cannot hear audio while

s

Check the TV’s volume or Speaker (page 104) settings.

using Memory Stick

s

To hear JPEG voice memo, select the Digital Camera Folders option and set the

 

 

Filter option to Show All.

 

 

s

Check that the Music option is not to set to Off (see page 89).

 

 

 

Not all MP3 files on Memory

s

The maximum number of MP3 files the Memory Stick Viewer can display is 128.

Stick are included when the

s

Make sure that the file is named with the file extension (.mp3).

Music /Complete List option

 

 

 

is selected (page 89)

 

 

 

 

 

 

MPEG1 movie does not

s

Some variations of MPEG1 movies may not be compatible with the Memory Stick

playback correctly

 

Viewer.

 

 

 

 

MPEG1 quality is poor when

s

The quality of the movie when enlarged depends on the resolution of the MPEG1

enlarged (page 87)

 

file. See your camera’s instruction manual for details.

 

 

 

MP3 files on the Memory Stick

s

Only MP3 files that are named with the file extension (.mp3) are displayed in the

are not listed

 

list.

 

 

 

 

Music files are playing in

s

MP3 files are played in alphabetical order, according to the folder in which they

wrong order

 

are stored. If you want to change the playlist order, rename your files

 

 

alphabetically in the order in which you want them to play.

 

 

 

Cannot see MP3 list to play

s

MP3 files on your Memory Stick only can be played as background music during

music

 

a slideshow (see page 89).

 

 

 

 

 

Error message

s

No Memory Stick

There is no Memory Stick in the slot.

is displayed

 

 

 

s

Memory Stick is locked

The lock mechanism on the Memory Stick is engaged.

 

 

 

 

 

s

Memory Stick Error

The Memory Stick in the slot might be damaged; try a

 

 

 

different Memory Stick.

 

 

 

 

 

s

Format Error

The Memory Stick may have been formatted using a

 

 

 

PC or other device that is not compatible with cameras.

 

 

 

 

Error icon is displayed

 

 

The file is not a valid MPEG1 or JPEG format.

The thumbnail is not DCF-compatible.

The file is a JPEG or an MPEG1, but the thumbnail is unreadable.

The file is unreadable.

Info Other

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