Audio

Problem

Possible Remedies

Good picture, no sound

s Press MUTING so that Muting disappears from the screen (see page 56).

 

s Make sure the Speaker option is set to On in the Audio menu (see page 104).

 

s (For KDE55XBR950 and KDE61XBR950 only) Make sure the EXT SP switch

 

at the rear of the display unit is set to OFF.

 

 

Audio noise

s Communication problems may occur if the infrared communication equipment

 

(e.g., infrared cordless headphones) is used near the TV. Please use headphones

 

other than infrared cordless headphones. Also, if you use the infrared

 

communication equipment other than infrared cordless headphones, move the

 

infrared transceiver away from the TV until the noise is eliminated, or move the

 

transmitter and receiver of the infrared communication equipment closer together.

 

 

Cannot gain enough volume

s Increase the volume of the cable box using the cable box’s remote control. Then

when using a cable box

press FUNCTION repeatedly until the TV indicator lights up and adjust the TV’s

 

volume.

 

 

Sound seems weak or

s The TV’s audio might be set to Auto SAP or Mono, when it might be better set to

insufficient

Stereo. In the Audio menu (see page 103), set the MTS setting to Stereo. If

 

already set to Stereo, switch to Mono (which may reduce background noise

 

during weak stereo broadcasts).

 

 

Cannot raise the volume on

s If the Speaker option is set to Off and the Audio Out option is set to Fixed (in

external speakers

order to output the sound to your audio system) use your audio receiver to adjust

 

the sound (see page 104). Or, to use the remote control, set the Audio Out option

 

to Variable.

 

s To turn on the TV’s speakers, set the Speaker option to On (see page 104).

 

 

Channels

Problem

Possible Remedies

Cannot receive upper channels

s

Press ANT to select the VHF/UHF input. (see page 56)

(UHF) when using an antenna

s

Use Auto Program in the Channel menu to add receivable channels that are not

 

 

presently in the TV’s memory (see page 107).

 

 

 

TV is fixed to one channel

s

Use Auto Program in the Channel menu to add receivable channels that are not

 

 

presently in the TV’s memory (see page 107).

 

s

Check your Channel Fix settings (see page 107).

 

 

 

Cannot receive any channels

s

Use Auto Program in the Channel menu to add receivable channels that are not

when using cable

 

presently in the TV’s memory (see page 107).

 

s

Press ANT to select the CABLE input. (see page 56).

 

 

 

Cannot receive or select

s

Use Auto Program in the Channel menu to add receivable TV channels that are

channels

 

not presently in TV’s memory (see page 107).

 

 

 

Some digital cable channels are

s

Certain cable companies have limitations on the broadcast of digital cable

not being displayed

 

channels. Check with your cable company for more information.

 

s

The digital cable channel may be set to Hide in the Digital Setup menu (see page

 

 

76).

 

 

 

Info Other

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