Other Info

Video

Problem

Possible Remedies

No picture (screen not lit), no

s If your TV does not turn on, and a red light keeps flashing, your TV may need

sound

service. Call your local Sony Service Center.

 

s Make sure the AC power cord is plugged in.

 

s Press POWER on the front of the media receiver unit.

 

s Press TV/VIDEO to cycle through the connected video sources.

 

s Try another channel; it could be station trouble.

 

s Press PIC OFF so that the PICTURE OFF LED on the display unit goes off.

 

s Make sure the display interface cable is connected to the display unit and the

 

media receiver unit.

 

 

Dark, poor or no picture

s Adjust the Picture option in the Video menu (see page 100).

(screen lit), good sound

s Adjust the Brightness option in the Video menu (see page 100).

 

s Check the antenna/cable connections.

 

 

No color

s Adjust the Color option in the Video menu (see page 100).

 

 

Only snow and noise appear on

s Check the antenna/cable connections.

the screen

s Try another channel; it could be station trouble.

 

s Press ANT to change the input mode (see page 56).

 

 

Dotted lines or stripes

s Adjust the antenna.

 

s Move the TV away from noise sources such as cars, neon signs, or hair-dryers.

 

 

Double images or ghosts

s Using a highly directional outdoor antenna or a cable may solve the problem.

 

 

Striped noise during

s Video head interference. Keep your VCR away from the TV.

playback/recording of a VCR

s Leave a space of 30 cm (11 7/8 inches) between your VCR and the TV to avoid

 

noise.

 

s Avoid installing your VCR in front of the TV or at the side of the TV.

 

 

The screen flickers when

s This is caused by feature of the Plasma Display Panel, and does not indicate a

turning on the TV.

malfunction of the TV.

 

 

“Black box” on screen

s You have selected a text option in the Setup menu and no text is available. To turn

 

off this feature, set the Caption Vision option to Off. If you were trying to select

 

closed captioning, select CC1 instead of Text 1-4.

 

 

Black bands appear at the top

s Some wide-screen programs are filmed in aspect ratios that are greater than 16:9

and bottom of the screen

(this is especially common with theatrical releases). Your TV will show these

 

programs with black bands at the top and bottom of the screen. For more details,

 

check the documentation that came with your DVD (or contact your program

 

provider).

Certain programs on DVD or other digital sources display a loss of detail, especially during fast-motion or dark scenes

sThe compression used by certain digital broadcasts and DVDs may cause your TV’s screen to display less detail than usual, or cause artifacts (small blocks or dots, pixelations) to appear on your screen. This is due to your TV’s large screen and ability to show very fine detail, and is normal for certain digitally recorded programs. Adjust the reality/clarity in the DRC Palette menu (see page 102) to optimize the picture while viewing these sources.

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