Video
Problem | Possible Remedies | |
No picture | ❏ If your TV does not turn on, and a red light keeps flashing, your TV may | |
(screen not lit), no sound | need service. Call your local Sony Service Center. | |
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| ❏ Make sure the power cord is plugged in. |
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| ❏ Press the POWER button on the front of the TV. |
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| ❏ Press the TV/VIDEO button to cycle through the connected video sources. |
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| ❏ Try another channel; it could be station trouble. |
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Dark, poor or no | ❏ Adjust the Picture option in the Video Menu (see page 84). | |
picture (screen lit), | ❏ Adjust the Brightness option in the Video Menu (see page 84). | |
good sound | ❏ Check the antenna/cable connections. | |
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No color | ❏ Adjust the Color option in the Video Menu (see page 84). | |
Only snow and noise | ❏ Check the antenna/cable connections. | |
appear on the screen | ❏ Try another channel; it could be station trouble. | |
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| ❏ Press ANT to change the input mode (see page 49). |
Dotted lines | ❏ Adjust the antenna. | |
or stripes | ❏ Move the TV away from noise sources such as cars, neon signs, or hair- | |
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| dryers. |
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Double images or ghosts | ❏ Using a highly directional outdoor antenna or a cable may solve the | |
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| problem. |
“Black box” on screen | ❏ You have selected a text option in the Setup Menu and no text is available. | |
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| (See page 94 to reset Setup selections.) To turn off this feature, set the |
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| Caption Vision option to Off. If you were trying to select closed captioning, |
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| select CC1 instead of TEXT |
Bars appear at the | ❏ Some | |
top and bottom of the screen | than 16:9, such as 2.35:1. (This is especially common with theatrical | |
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| releases). Your TV will show these programs with bars at the top and |
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| bottom of the screen. For more details, check the documentation that came |
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| with your DVD (or contact your program provider). |
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General
Problem | Possible Remedies | |
How to reset TV to | ❏ | Turn on the TV. While holding down the RESET button on the remote |
factory settings |
| control, press the POWER button on the TV. (The TV will turn itself off, then |
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| back on again.) Release the RESET button. |
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How to restore Video settings ❏ | Press the RESET button on the remote control while in the Video Menu (see | |
to factory settings |
| page 84). |
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How to restore Audio | ❏ | Press the RESET button on the remote control while in the Audio Menu (see |
settings to factory settings |
| page 86). |
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Cannot cycle through the | ❏ | Be sure the Label Video Inputs option is not set to Skip (see page 95). |
other video equipment |
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connected to the TV |
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Cannot operate Menu | ❏ | If a Menu option appears in gray, this indicates that the TV is in a state in |
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| which the Menu option is not available. |
Lost password | ❏ | In the password screen (see page 91), enter the following master password: |
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| 4357. The master password clears your previous password; it cannot be |
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| used to temporarily unblock channels. |
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