Additional Information

Troubleshooting

Self-diagnosis function

The TV is equipped with a self-diagnosis function. If there is a problem with your TV, the 1(Power on/ Stand by) LED on the front panel will flash repeatedly in red. Writing down the duration of flashes and interval between flashes helps you inform qualified Sony personnel of the TV’s condition.

1 (Power on/ Stand by) LED (flashing in red)

1Measure how long the 1 (Power on/Stand by) LED flashes and stops flashing.

For example, the LED flashes for 2 seconds, stops flashing for 1 second, and flashes for 2 seconds.

2Press 1 (Power) on the TV to turn it off, and disconnect the power cord, then inform qualified Sony personnel or the Direct Response Center/ Customer Relations Center of how the indicator flashes (duration and interval).

Trouble symptoms and remedies

Problem

Possible remedies

 

 

No picture.

 

 

 

 

 

Cannot receive any channels.

•

Make sure the power cord is connected securely.

 

 

•

Turn on the power of the TV.

 

 

 

•

Check antenna/cable connections.

 

 

 

 

 

 

Cannot receive upper

•

Set “Cable” to “Off” in the

(Channel) menu (page 37).

 

channels (UHF) when using

•

Perform Auto Program to add receivable channels that are not presently in the TV’s

 

an antenna.

 

memory (page 36).

 

 

 

 

 

 

 

TV is locked to one channel.

•

Perform Auto Program to add receivable channels that are not presently in the TV’s

 

 

 

memory (page 36).

 

 

 

 

•

Check your Channel Fix setting (page 38).

 

 

 

 

 

Cannot receive any channels

•

Perform Auto Program to add receivable channels that are not presently in the TV’s

 

when using cable TV.

 

memory (page 36).

 

 

 

 

•

Make sure “Cable” in the

(Channel) menu is set to “On” (page 37).

 

 

 

 

 

Cannot receive or select

•

Perform Auto Program to add receivable channels that are not presently in the TV’s

 

channels.

 

memory (page 36).

 

 

 

 

 

 

 

The TV turns off

•

Check if the Sleep timer is activated (page 72).

 

automatically.

 

 

 

 

 

(The TV enters the standby

 

 

 

 

 

mode.)

 

 

 

 

 

 

 

 

 

No picture from some video

•

Check the connection between the optional video equipment and the TV.

 

sources.

•

Press the Input Select buttons on the remote control (page 50).

 

 

• When you connect video equipment to both the VIDEO and the S VIDEO input jacks, make sure

 

 

 

“Auto YC” in the

(Setup) menu is set to “On” to view the S VIDEO input (page 26).

 

 

 

 

 

 

(Continued)

Information Additional

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