Problem

Possible remedies

 

 

 

 

Poor picture.

Check antenna/cable connections.

 

 

 

 

Double images or ghosts.

 

 

 

 

 

Check the antenna location and direction.

 

 

 

 

 

 

 

 

 

 

 

Only snow and noise appear

Check if the antenna is broken or bent.

 

 

 

 

on the screen.

Check if the antenna has reached the end of its serviceable life. (3-5 years in normal use,

 

 

 

1-2 years at the seaside.)

 

 

 

 

 

 

 

 

 

 

Dotted lines or stripes.

Keep the TV away from noise sources such as cars, motorcycles, or hair-dryers.

 

 

 

 

 

 

 

No color./Dark picture./

Press PICTURE to select the desired Picture Mode (page 43).

 

 

Color is not correct.

Adjust the Picture Mode options in the

(Video) menu (page 57).

 

 

 

 

 

 

 

The picture is too bright.

Press PICTURE to select the desired Picture Mode (page 43).

 

 

 

 

 

 

Picture (stripe) noise.

Make sure that the antenna is connected using the supplied 75-ohm coaxial cable.

 

 

Keep the antenna cable away from other connecting cords.

 

 

 

Do not use 300-ohm twin lead cables as interference may occur.

 

 

 

 

 

 

 

 

No sound./Noisy sound.

 

 

 

 

 

 

 

Good picture, no sound.

Check the volume control.

 

 

 

 

 

 

Press MUTING or VOL + so that “Muting” disappears from the screen (page 41).

 

 

Disconnect your headphones.

 

 

 

 

 

 

Set “Speaker” to “On” in the

(Audio) menu (page 61). If it is set to “Off,” sound is not

 

 

 

output from the TV’s speakers regardless of the TV’s volume control.

 

 

 

 

 

 

Audio noise.

Make sure that the antenna is connected using the supplied 75-ohm coaxial cable.

 

 

Keep the antenna cable away from other connecting cords.

 

 

 

Do not use 300-ohm twin lead cables as interference may occur.

 

 

 

Press MTS/SAP to select “Mono” (page 60).

 

 

 

 

 

 

Striped noise during

This is caused by video head interference. Keep your VCR away from the TV.

 

playback/recording of a VCR.

Leave a space of 30 cm (11 7/8 inches) between your VCR and the TV to avoid noise.

 

 

Avoid installing your VCR in front of the TV or at the side of the TV.

 

 

 

 

 

Cannot operate menu item.

If the option you want to select appears in a pale color, you cannot select it.

 

 

 

 

Wide Screen Mode changes

The current Wide Screen Mode setting is automatically replaced with the 4:3 Default

automatically.

 

setting when you change the channel or video input, if “4:3 Default” in the

(Screen)

 

 

 

menu is set to other than “Off.” If you want to lock in the Wide Screen Mode selected with

 

 

 

the WIDE button, set “4:3 Default” to “Off” in the

(Screen) menu (page 48).

 

 

 

 

 

 

 

 

Remote control does not operate.

The batteries could be weak. Replace the batteries.

Check the polarity of the batteries.

If the 1 (Power on/Stand by) LED on the TV does not light in red, press 1(Power) on the TV.

Press the TV button first for TV operation.

Point the remote control at the remote control sensor of the TV.

Install the TV away from fluorescent lights.

Try to press F1 or F2 button on the remote control.

Cannot change channels with the remote control.

If you are using another device to change channels, be sure you have not inadvertently switched your TV from channel 3 or 4 setting. Use the Channel Fix option to “fix” the channel based on the type of hookup (see “To fix in a TV channel” on page 38).

If you are using another device to control channels, be sure the FUNCTION button for that device has been pressed. For example, if you are using your cable box to control channels, be sure to press SAT/CABLE (page 18).

Lost password.• Select the (Parent) menu on the menu screen, then enter the following master password: 4357. The master password clears your previous password and allows you to

enter a new password (page 65).

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