Additional Information

Troubleshooting

If, after reading the following

instructions, you have additional questions related to the use of your Sony projection TV, please call one of the following numbers (English only). Customers in the continental United States contact the Sony Customer Information Service Center at:

1-800-222-SONY (7669)Customers in Canada contact the SonyCustomer Relations Center at:(416) 499-SONY (7669)

The picture turns off and the TIMER/ STAND BY indicator on the front panel flashes (self-diagnosis function)

bThe projection TV is equipped with a self- diagnosis function. If there is a problem with your projection TV, the TIMER/STAND BY indicator on the front panel will flash repeatedly. Counting the number of flashes helps you inform qualified Sony personnel of the projection TV’s condition.

TIMER /

STAND BY

flashing

1Count how many times the TIMER/STAND BY indicator flashes in total. It flashes twice at 3 seconds’ intervals. If, for example, the indicator flashes twice, stops flashing for 3 seconds, and flashes twice again, that counts as twice.

2Press POWER on the projection TV to turn it off, then inform qualified Sony personnel or the above Direct Response Center of the number of flashes.

No picture (screen not lit), no sound

bMake sure the power cord is plugged in.

bOperate with the buttons on both the projection TV and the remote control.

bCheck to see if the TV/VIDEO setting is correct: when watching TV, set to TV, and when watching video tapes, set to VIDEO 1, 2, 3, 4 or 5.

bTry another channel. It could be station trouble.

bPerform AUTO SET UP again using the SET UP button to return to the factory preset condition. (see “To perform AUTO SET UP again” on page 25)

bThe PARENTAL CONTROL feature is activated. (see “Using the PARENTAL CONTROL Feature” on page 47)

Remote control does not operate

bBatteries could be weak. Replace the batteries.

bPress TV (FUNCTION) when operating your projection TV.

bMake sure the projection TV’s power cord is connected securely to the wall outlet.

bLocate the projection TV at least 3-4 feet away from fluorescent lights.

bCheck the polarity of the batteries.

Dark, poor or no picture (screen lit), good sound

bAdjust PICTURE in the VIDEO menu. (see “PICTURE” on page 36)

bAdjust BRIGHTNESS in the VIDEO menu. (see “BRIGHTNESS” on page 36)

bCheck antenna/cable connections.

bPerform AUTO SET UP again using the SET UP button to return to the factory preset condition. (see “To perform AUTO SET UP again” on page 25)

bAdjust the convergence again using the FLASH FOCUS button. (see “Adjusting the Convergence Automatically (FLASH FOCUS)” on page 25)

Good picture, no sound

bPress MUTING so that “MUTING” disappears from the screen. (see “MUTING” on page 26)

bCheck the MTS setting in the AUDIO menu. (see “MTS” on page 37)

bMake sure SPEAKER is set to ALL ON or L/R OFF in the AUDIO menu. (see “SPEAKER” on page 38)

bPerform AUTO SET UP again using the SET UP button to return to the factory preset condition. (see “To perform AUTO SET UP again” on page 25)

(continued)

Information Additional

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