Sony CRT Television Manual: M1 Teletext 887 FAQ and Troubleshooting Guide

Models: KV-21FX30E KV-21FX30B

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Specifications

Troubleshooting

Here are some simple solutions to the problems which may affect the picture and sound.

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TV system:

Depending on your country selection: B/G/H, D/K

Colour system:

PAL, SECAM

NTSC 3.58, 4.43 (only Video In)

Channel Coverage:

VHF:

E2-E12

UHF:

E21-E69

CATV:

S1-S20

HYPER:

S21-S41

D/K:

R1-R12, R21-R69

Picture Tube:

Flat Display FD Trinitron

21” (approx. 55 cm. measured diagonally)

Rear Terminals

:1/

21-pin scart connector

 

(CENELEC standard)

 

including audio/video

 

input, RGB input, TV

 

audio/video output.

:2/q 21-pin Scart connector (CENELEC standard) including audio / video input, S video input, selectable audio / video

Sound Output:

2 x 14 W (music power)

2 x 7 W (RMS)

Power Consumption:

60 W

Standby Power Consumption:

0.5 W

Dimensions (w x h x d) :

Approx. 545 x 446 x 485 mm.

Weight:

Approx. 26 Kg.

Accessories supplied:

1 Remote Control (RM-887)

2 Batteries (IEC designated)

Other features:

Teletext, Fastext, TOPtext

Sleep Timer

Wake UP Timer

Smartlink (direct link between your TV set and a compatible VCR. For more information on Smartlink, please refer to the Instruction Manual of your VCR).

TV system Autodetection.

Problem

No picture (screen is dark) and no sound.

Poor or no picture (screen is dark), but good sound.

No picture or no menu information from equipment connected to the Scart connector.

Good picture, no sound.

No colour on colour programmes.

Distorted picture when changing programmes or selecting teletext.

Wrong characters appear when viewing teletext.

Solution

Check the aerial connection.

Plug the TV in and press the button on the front of TV.

If the standby indicator is on, press button on the remote control.

Using the menu system, select the “Picture Adjustment” menu and select “Reset” to return to the factory settings.

Check that the optional equipment is on and press the

button repeatedly on the remote control until the correct input symbol is displayed on the screen.

Press the +/- button on the remote control.

Check that “TV Speakers” is “On” on the “Sound Adjustment” menu.

Check that headphones are not connected.

Using the menu system, select the “Picture Adjustment” menu and select “Reset” to return to factory settings.

Turn off any equipment connected to the Scart connector on the rear of the TV.

Using the menu system, enter to the “Language/ Country” menu and select the country in which you operate the TV set. For Cyrillic languages, we agreement to select Russia country in the case that your own country does not appear in the list.

GB

output and Smartlink interface.

audio outputs (Left/ Right) - phono jacks

Front Terminals

3 video input – phono jack 3 audio input – phono jacks

headphones jack

Picture slanted

Noisy picture when viewing a TV channel.

Using the menu system, select the “Picture Rotation” option in the “Detail Set Up” menu to correct the picture slant.

Using the menu system, select the “Manual Programme Preset” menu and adjust Fine Tuning (AFT) to obtain better picture reception.

Using the menu system, select the “Noise Reduction” option in the “Detail Set Up” menu and select “Auto” to reduce the noise in the picture.

Design and specifications are subject to change without notice.

Ecological Paper- Totally Chlorine Free

No unscrambling or unstable picture whilst viewing a scrambling channel with a decoder connected through the Scart connector :2/q.

Remote control does not function.

The standby indicator on the TV flashes even though the “On Timer”

Using the menu system, select the “Set Up” menu. Then enter to “Detail Set Up” option and set “AV2 Output” to “TV”.

Replace the batteries.

Contact to your nearest Sony service centre.

In case of problems, have your TV serviced by qualified personnel. Never open the casing yourself.

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Sony KV-21FX30E, KV-21FX30B service manual Specifications Troubleshooting