Sony Notebook User Guide
Getting help
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Getting help
This section describes how to get help and support fro m Sony, and provides troubleshooting tips for you r
computer.

Sony support options

Sony provides several support options for your co mputer.

Printed documentation supplied with your notebook

A Getting Started brochure, where you find a brief description of the items in your box, some
specifications of your notebook, and how to setu p y ou r not ebook;
A Customer Guide, where you find all the basic information you need to start using your notebook, as
well as troubleshooting and VAIO-Link information;
Your Sony Guarantee conditions;
A Safety Regulations flyer;
A Modem Regulations flyer.

Online user guides on your Documentation CD-ROM

The Sony notebook user guide (hardwa re guide) explains how to use your computer, connect
peripheral devices. It contains a list of specif ic ati ons of your computer and accessories.
3The About the software on your Sony notebook guide (software guide) lists the pre-installed
software titles and explains how to use the utility programs and perfor m basic computer tasks.
Go to http://www.club-vaio.sony-europe.com to find online tutorials about your favorite VAIO softwa re.
The Customer Service Guide gives you complete information on the VAIO-Link Services.