VAIO® Computer Quick Start
36
Arcsoft PhotoPrinter® 2000 Pro (ArcSoft, Inc.)
EarthLink™ Network Total Access (EarthLink Network Inc.)
PC-Cillin® 2000 (Trend Micro, Inc.)
Quicken® 2002 New User Edition (Intuit Inc.)
RealJukebox®, RealPlayer® (RealNetworks, Inc.)
Web site http://www.arcsoft.com
e-mail support@arcsoft.com
phone 510-440-9901
fax 510-440-1270
hours M-F, 8:30 AM-5:30 PM (PST)
Web site http://support.earthlink.net/
e-mail support@earthlink.net
telephone 800-890-5128, 800-890-6356
hours 7 days a week, 24 hours a day
Web site http://www.antivirus.com/pc-cillin/support/
phone 949-387-7800; 900-820-8324*
* Support from 949-387-7800 is free of charge, but subject to delays. Support from 900-820-
8324 is fee-based, but offers immediate response.
hours M-F, 8 AM-5 PM (PST)
Web site http://www.intuit.com/support
phone 900-555-4932; 800-644-3193*
* Support from 900-555-4932 is fee-based. Support from 800-644-3193 is automated and free
of charge.
hours M-F, 5 AM-5 PM (PST)
Web site(s) http://service.real.com/rjoptions.html
e-mail http://service.real.com/help/call.html (online e-mail form)