Sony PCG-R505 Troubleshooting

Troubleshooting

This section describes how to solve common problems you may encounter

when using your computer. Many problems have simple solutions, so try

these suggestions before you contact Sony Computing Support

(http://www.sony.com/pcsupport). Consult the following sections:

❑Troubleshooting Your Computer

❑Troubleshooting the Docking Station

❑Troubleshooting the LCD Screen

❑Troubleshooting the Mouse and Touchpad

Contents

Main Page Contents Page Page Features Unpacking Your Computer Hardware Documents Software CDs Recovery CDs Registering Your Computer Accessing the User Guide About Adding Memory Setting Up Your Dial-Up Connection Page Page Setting Up Your VAIO Computer This section describes the following: Locating Controls and Ports Page Page Page On the Docking Station Page Connecting the Docking Station Page Disconnecting the Docking Station Page Page Connecting a Power Source To use the AC adapter Notes on the AC adapter Using battery power Page Page Notes on the battery Page Starting Your Computer Shutting Down Your Computer Page Software Overview Software Support Information Page Sony Service Center Page Page Application, Driver, and System Recovery CDs Using Your Recovery CDs Using the Application Recovery CD(s) Page Page Using the Driver Recovery CD(s) Using the System Recovery CD(s) Page Page Troubleshooting Troubleshooting Your Computer My computer does not start. My computer starts but a BIOS error appears. Page My computer stops responding or does not shut down. Troubleshooting the Docking Station I cannot remove the disc. The disc tray does not eject even after I press the Eject button. Troubleshooting the LCD Screen My LCD screen is blank. Troubleshooting the Mouse and Touchpad My mouse does not work. My touchpad does not work properly. The pointer does not move when I use the Touchpad or Mouse. Page Getting Help Support Options Page Index