Getting Help | Sony PCG-R505 guide

VAIO® Computer Quick Start
Using Your Recovery CDs	40
Troubleshooting	47
Troubleshooting Your Computer	48
Troubleshooting the Docking Station	51
Troubleshooting the LCD Screen	52
Troubleshooting the Mouse and Touchpad	52
Getting Help	55
Support Options	55
Index	57

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Sony PCG-R505 quick start Getting Help

Contents

Vaio Computer Quick Start Page Contents Getting Help Welcome Features Hardware Unpacking Your ComputerDocuments Software CDs Recovery CDsOther Registering Your Computer Accessing the User GuideAbout Adding Memory Setting Up Your Dial-Up Connection Phone and Modem Options window Setting up your dial-up connection Microsoft Windows Setting Up Your Vaio Computer This section describes the following Locating Controls and Ports Battery port Right Bottom On the Docking Station Optical drive DC In indicator Undock switch Right lever Left lever Floppy disk drive Connecting the Docking Station To connect your computer to the docking station Securing the Computer to the Docking Station Disconnecting the Docking Station To disconnect the docking station when the computer is off To disconnect the docking station when the computer is on Docking Indicator Connecting a Power Source To use the AC adapter Using battery power To insert the battery pack To charge the battery pack Battery Indicator Status Meaning To remove the battery pack Removing Battery Pack Vaio Computer Quick Start Starting Your Computer Turning on Computer Shutting Down Your Computer If you are unable to turn off your computer Software and Support Information PC-Cillin 2000 Trend Micro, Inc Software OverviewQuicken 2002 New User Edition† Intuit Inc Software Support Information Sony on Yahoo! Yahoo! IncVaio Support Agent Sony Electronics Inc Apple QuickTime Apple Computer, Inc EarthLink Network Total Access EarthLink Network Inc Arcsoft PhotoPrinter 2000 Pro ArcSoft, IncQuicken 2002 New User Edition Intuit Inc RealJukebox, RealPlayer RealNetworks, Inc Sony Applications Sony Electronics Inc Sony Service CenterWinDVD 2000 InterVideo, Inc Vaio Computer Quick Start Using the Recovery CDs Using Your Recovery CDs Application, Driver, and System Recovery CDsUsing the Application Recovery CDs Application, Driver, and System Recovery CDs Vaio Computer Quick Start Using the Driver Recovery CDs To use the Driver Recovery CDs On selected models Using the System Recovery CDs System Recovery options To use the System Recovery CDs If your computer does not start from the Recovery CD Vaio Computer Quick Start Troubleshooting My computer starts but a Bios error appears Troubleshooting Your ComputerMy computer does not start Troubleshooting Your Computer My computer stops responding or does not shut down Troubleshooting the Docking Station Cannot remove the disc Troubleshooting the LCD Screen Troubleshooting the Mouse and TouchpadMy LCD screen is blank My mouse does not work Pointer does not move when I use the Touchpad or Mouse Vaio Computer Quick Start Getting Help Support OptionsVaio Computer User Guide Software Manuals and Online Help Files Sony Service Center Vaio Support AgentSony Computing Support Sony Fax-on-Demand Sony Customer Support Index Vaio Computer Quick Start Page Sony Electronics Inc 664-856-01