VAIO® Computer User Guide
4VAIO Support Agent
You can find VAIO Support Agent by clicking Start and selecting Help and Support. Using advanced diagnostic technology, Sony’s VAIO Support Agent runs scheduled protections of your applications, network settings, and other important software settings. When your software is protected, you can use VAIO Support Agent to repair software problems by restoring your software to any of the previously protected states.
5Sony Computing Support
This service provides instant access to information on commonly encountered problems. Enter a description of your problem and the Knowledge Database searches for the corresponding solutions online. You can access Sony Computing Support at: http://www.sony.com/pcsupport.
6Sony Fax-on-Demand
This service, which requires a fax machine or your fax software, provides answers to commonly asked questions. You can use this automated service to request a list of available topics, and select the topics that you want to receive. To contact the Sony
7Sony Customer Support
Sony and Microsoft software support is available free of charge for 90 days after the original date of purchase. You can call and speak with a Sony Customer Support Representative without using your computer by calling:
8Sony Service Center
For the Sony Service Center nearest you, call
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