Getting Help
Troubleshooting
Sony Notebook Computer User Guide
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7Press the arrow keys to select Exit (Save Changes) and then press Enter. The message “Save configuration changes and exit now?” appears.
8Check that [Yes] is selected, then press the Enter key. The computer will restart.
My computer does not shut down
It is best to shut down your computer using the Shut Down command on the Windows® Start menu. Using other methods, including those listed here, may result in loss of unsaved data. If the Shut Down command does not work properly, follow these steps:
❑Restart the computer by pressing Ctrl + Alt + Delete and by choosing Shut Down in the Task Manager.
❑If this does not work, slide the power switch forward and hold it for at least four seconds, this turns off the power.
❑Unplug the computer from the AC adapter and remove the battery pack from your computer.
My computer “locks up”
❑Try restarting the computer. On the Windows® taskbar, click the Start button, click Shut Down, and then select Restart.
❑If you cannot restart as described in the preceding step, you can restart the computer by pressing Ctrl+Alt+Delete once and then clicking Shut Down in the Windows Task manager.
❑If the previous step does not work, slide the power switch toward the front and hold it for at least four seconds. This turns off the power.