Getting help

Sony VAIO Desktop User Guide

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Getting help

This section describes how to get help and support from Sony, as well as troubleshooting tips for your computer.

Sony provides several support options for your computer.

Sony's support options

Sony provides several support options for your computer.

Printed documentation

The printed part of your documentation pack contains the following:

A Getting Started brochure, where you will find a brief description of the items in your box, some specifications of your VAIO desktop, and how to set up your computer;

A Customer Guide, where you will find all the basic information to start using your VAIO desktop, as well as troubleshooting and VAIO-Link information;

Your Sony Guarantee conditions;

A Safety Regulations Guide for your information;

A Modem Regulations flyer applying to the modem.

Online documentation

The online documentation contains the following guides:

1The Sony VAIO Desktop User Guide:

Using your VAIO desktop shows you how to use the standard components of your system. In this part of the manual you will also find out what you can do with a Memory Stick™.