Getting help

Sony VAIO Desktop User Guide

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To install a local printer, proceed as follows:

1From the Control Panel, select Printers and Other Hardware, then Printers and Faxes.

2Under Printer Tasks, click Add a printer.

3Let the Add Printer Wizard guide you through the installation process.

4Click Finish.

The printer is now installed.

✍This procedure applies for most, but not for all printers.

I cannot print

❑Check that all the cables of the printer are properly connected.

❑Check that your printer is correctly configured and that you have up-to-date drivers. If necessary, contact your dealer.

To reset the printer connection, proceed as follows:

1Click on Start and then Printers and Faxes.

2Right-click in the left part of the window and select Refresh.

3Click on the icon of the printer installed on your computer.

4In the Printer Tasks menu, which has now expanded, click on Set printer properties.

5Have a look through the different tabs and check that everything seems normal.

6Restart your computer.

❑Check that all the cables of the printer are properly connected.

❑Check that your printer is correctly configured and that you have up-to-date drivers. If necessary, contact your dealer.