Getting help

Sony VAIO Desktop User Guide

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6Refer to the Microsoft Quick Start manual for more information on Windows®.

Other sources of information

❑The online help files that accompany your pre-installed software contain instructions on using the software.

❑VAIO-Link website, which you can access if you have any problems with your computer: http://www.vaio-link.com

❑VAIO-Link Response Centre: Before contacting the VAIO-Link Response Centre, try to solve the problem by reading the user guides and help files supplied with the peripherals or software.

✍You will need to set up and configure your VAIO's internal modem before you can make use of these communication features.

Troubleshooting

This section describes how to solve common problems you might encounter when using your VAIO desktop. Many problems have simple solutions. Please try these suggestions before contacting VAIO-Link or your local Sony dealer. You are recommended to print out this section and keep it for future reference.

❑About the computer and software (page 60)

❑About the display (page 65)

❑About CDs and floppy disks (page 66)

❑About sound (page 69)

❑About the modem (page 70)

❑About peripherals (page 71)

❑About digital video captures and DVgate (page 73)

❑About i.LINK™ devices (page 73)