Getting help

Sony VAIO Desktop User Guide

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7Reduce the microphone level by moving the slider control.

8In the Options menu, select Advanced Controls, and then click the Advanced button under Microphone - Balance.

The Advanced Controls for Microphone dialog box appears.

9Deselect the Microphone Boost check box, and then click Close.

10Close the Recording Control dialog box. The unwanted noise should now be cleared.

About the modem

My internal modem does not work

❑Check that the phone line is plugged into your computer.

❑Check that the phone line is working. You can check the line by plugging in an ordinary phone and listening for a dial tone.

❑Check that the phone number the program is dialing, is correct.

❑In the Phone and Modem Options dialog box (Control Panel / Printers and other Hardware / Phone and Modem Options), check that your modem is listed on the Modems tab, and that the location information is correct on the Dialing Rules tab.

❑Whenever you use your modem while travelling, make sure that the country of the active location defined in the Phone and Modem Options dialog box matches the country you are dialing from.

My modem cannot establish a connection

❑The modem dialing mode may be incompatible with your telephone line.

❑The modem may not work properly if you are behind a Private Automatic Branch exchange (PABX).

❑Make sure that the modem is the only device connected to your telephone line.