Getting help

Sony VAIO Desktop User Guide

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62

About CDs and floppy disks

My CD/DVD tray does not open

To open the disc drive, proceed as follows:

With the eject button:

1Make sure the power is turned on.

2Press the eject button on the appropriate disc drive.

Using My Computer:

1Click Start, and then My Computer.

2Right-click the disc drive icon.

3Select the Eject option.

The disc drive opens and you can retrieve the disc.

If the disc tray still does not eject, the CD/DVD-writing application software may be stopping it. Make sure the application is closed before you proceed.

I cannot play a CD

❑After inserting the CD, wait for a few seconds for the system to detect it before you try to access it.

❑Make sure the label of the disc is facing outwards.

❑If the disc requires software, make sure the software is installed according to the instructions of the program.

❑Check the volume of your speakers.

❑Clean the disc with an appropriate cleaner.

❑Moisture condensation may have occurred. Leave the computer for at least 1 hour before turning it on.