Getting help

Sony VAIO Desktop User Guide

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When I double-click an application icon, a message such as 'You must insert the application CD into your drive' appears and the software does not start

❑Some titles require specific files that are located on the application CD-ROM. Insert the disc and try starting the program again.

❑Make sure you place the disc in the tray with the label side facing outwards.

Why does my CD/DVD-RW not record at the highest speed?

For the CD-RW drive, you must use 24x CD-R or 10x CD-RW media to achieve optimum performance.

For the DVD-RW drive (depending on your model*), you must use 8x CD-R and 4x CD-RW or 2x DVD-R or 2x DVD-RW media to achieve maximum performance.

If you want to use other media and are having difficulty formatting the disc with the above speeds, change the writing speed to a lower setting.

To change the writing speed from the default to a lower speed, proceed as follows:

1Go to My Computer from the Start menu.

2Right-click the disc drive icon.

3Select Properties.

4Select the Recordings tab.

5Under Desktop CD/DVD recording, change the current writing speed to 4x or 2x (for the DVD-RW).

6Click OK.

The speed is changed and recording should run smoothly.

* See the printed Specifications leaflet for details.