Getting help

Sony VAIO Desktop User Guide

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If the Turn Off Computer command does not work properly, proceed as follows:

1Shut down the computer by pressing <Alt>+<F4>. The Turn off computer box appears. Select Turn Off.

2If this does not work, press <Ctrl>+<Alt>+<Delete>. The Task Manager dialog box appears. Click Shut Down, then Turn Off.

3If this does not work, press the power button and hold it for at least four seconds. This turns off the power.

4Unplug the computer from the mains.

My system is running slowly

❑The system response time varies, depending on the number of applications that are open and running. Close any application that you are not currently using.

❑Increasing the system memory may also help. The computer has two memory slots. For memory upgrades, use only PC-2100 DDR SDRAM DIMM modules. For information on installing memory, please see the section Adding memory (page 74).

❑Another option is to defragment the hard drive. See the Windows® Help files for details or contact your system administrator if you have one.

My computer locks up

❑If you suspect an application is locking your system, you can try to stop it. To do this, press

<Ctrl>+<Alt>+<Delete> once. If you have not changed the default settings, you will enter the Task Manager. Select the application that is locking your system, and then click End Task.

❑If the above method does not work or you do not know which application is locking your system, restart the computer. On the Windows® taskbar, click the Start button, click Turn Off Computer, and then select Restart.

Alternatively, press <Alt>+<F4> to get to the Turn off computer screen.