Getting help

Sony VAIO Desktop User Guide

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Check that the monitor is properly connected to the main unit. Check that the brightness and contrast controls are adjusted correctly.

Moisture condensation may have occurred. Wait at least an hour before turning the computer on.

The message 'Press <F1> to continue, <F2> to enter setup' appears at startup

If the message Press <F1> to continue, <F2> to enter setup appears at the bottom of the display, you need to initialise the BIOS.

To initialise the BIOS, proceed as follows:

1Turn off the computer.

2Remove any peripheral devices connected to the computer.

3Turn on the computer and press <F2> when the Sony logo appears. The BIOS setup menu screen appears.

4Use the arrow keys to select the Exit menu.

5Press <F5> or use the arrow keys to select Load Setup Defaults. The message Load default configuration now? appears.

6Make sure that Yes is selected and then press <Enter>.

7Press <F10> to exit, or use the arrow keys to select Exit Saving Changes. The message Save configuration changes and exit now? appears.

8Make sure that Yes is selected and then press <Enter>.

My computer does not shut down

It is recommended that you shut down your computer using the Turn Off Computer command on the Windows® Start menu. Using other methods, including those listed here, may result in loss of unsaved data.