VAIO® Computer User Guide

Automatic Updates

The VAIO Support Agent utility remains active, running continuously in your system’s background. Every 24 hours, the Agent contacts the Sony Support Server to check for new updates or fixes needed for your system. This updating action only occurs while you are connected to the Internet and when more than 24 hours has passed since the last update.

Every time VAIO Support Agent updates, the Agent Status Update dialog box appears and asks you to respond.

Agent Status Update

You can choose from four response options:

Give the Agent your permission to contact the Sony Support Server for any updates or fixes that are available specifically for your computer. The Agent continues to prompt you for your permission to retrieve updates.

Give the Agent your permission to contact the Sony Support Server for any updates or fixes that are available specifically for your computer. The Agent automatically retrieves updates without further prompting.

Deny the Agent your permission to contact the Sony Support Server for any updates or fixes. The Agent discontinues any update retrieval and does not prompt again for your permission to update.

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