Sony PCV-RX460 Using Support Central

VAIO® Computer User Guide

Using Support Central

The Support Central feature uses Internet resources to help you fix your software. Support Central searches the Internet for answers to your questions, additional information from knowledge base systems, and the latest software updates for your protected software. Support Central also lets you contact live support agents for additional help.

1Connect to the Internet.

2From the VAIO Support Agent main window, click Support Central. The Support Central Welcome page appears.

✍You must have Internet access to use Support Central.

Support Central: Welcome dialog box

3The Welcome page displays the available security levels for the current Support Central session. Select the desired security option, and then click Enter Portal. First-time users will be asked to register with Support Central.

Contents

VAIO® Computer User Guide NOTICE Safety Information and Caution Page Regulatory Information FCC Part Telephone Consumer Guidelines (Canada) DISPOSAL OF LITHIUM BATTERY INDUSTRY CANADA NOTICE AVIS DE L’INDUSTRIE CANADA Page Page Welcome Lighting — Front Panel Overview 1 DVD-ROMdrive 2 CD-RWdrive 3 Floppy disk drive 4 Floppy disk drive access indicator light 5 DVD-ROM/CD-RWdrive access indicator light 6 Hard disk drive access indicator light 7 Power switch and indicator light 8 DVD-ROMdrive eject button 9 CD-RWdrive eject button Back Panel Overview 4 Ethernet port 5 Monitor port 6 Printer port 7 i.LINK 6-pinport (IEEE1394) 8 Serial port Page VAIO Action Setup Presetting i.LINK® devices Changing the Window Design of Sony Software Changing Designs of VAIO Wallpaper VAIO® AV Applications Smart Capture VisualFlow™ MovieShaker™ Importing Images and Sound Clips Create a Movie using Shaker Editing Clips and Scenes Saving a Movie PictureGear™ Managing Your Pictures Creating a Photo Album Using Panorama Maker Making Still Images and Panoramic from MPEG OpenMG™ Jukebox Electronic Music Distribution (EMD) Services Starting OpenMG Jukebox 1 Feature tabs 5 Internet address drop-downlist 2 Player control buttons 6 File list view 3 Playlist drop-downlist Recording a CD Transferring Songs (Check-in/Check-out) Check-in Additional Features Smart Capture Using Still mode Capturing Mode: — Image Size: — Image Quality: — Destination: — Page Capturing a picture in Still mode Managing pictures in Still mode Delete — Using Net Movie mode Format: — Capture Button: — Capturing a movie in Net Movie mode Using ImageStation™ Uploading with Still Viewer Page VisualFlow™ DVgate™ Connecting a digital video camera recorder DVgate plug-infor Adobe Premiere® software Page Configuring your VAIO® Computer Hard Disk Drive Partition Defragmenting your Hard Disk Drive i.LINK (IEEE1394) Compatibility To connect an i.LINK (IEEE1394) device Enabling Ethernet Using the System Recovery CD(s) Using the Application Recovery CD(s) Using the Driver Recovery CD To repair software applications using VAIO Support Agent VAIO Support Agent Using the Quick Fix Wizard Using Common Solutions Automatic Updates Page Using Support Central Page Page Page Software Applications protected by VAIO Support Agent Troubleshooting Topics Topic: My computer or software program stopped responding Topic: Why does Windows® operating system stop responding during shutdown Topic: How do I change the parallel port type to ECP, EPP, or bi-directional Topic: My DVD-ROMor CD-RWdrive tray does not open Topic: I cannot play a CD Topic: I cannot play a DVD Topic: Why doesn't my CD-RWdrive record at the highest speed Topic: How do I change the video resolution of my display Topic: Why is there no sound in any application Topic: My modem connection is slow Topic: My modem does not work Topic: How do I change my modem to rotary or Touch-Tonedialing Topic: My microphone does not work Topic: My microphone is too sensitive to background noise Topic: My mouse does not work Topic: My mouse needs to be set up for left-handuse Topic: My keyboard does not work Topic: I cannot find the Windows® taskbar Topic: Why is my system running slowly Topic: My i.LINK® device does not appear on the desktop Topic: How do I enable my Ethernet interface Topic: How do I install a printer To Reach Sony Notes on Use On the Power Source On Disposal of the Lithium Battery On Handling the Computer System Page On Moisture Condensation On Upgrading the Computer System On Handling a CRT Display On Using the Hard Disk Drive On Handling Diskettes On Handling CD or DVD Media On Cleaning CD or DVD Media For Answers to Your Software Questions Sony Service Center Netscape Communicator® (Netscape Communications Corp.) Norton AntiVirus™ (Symantec Corp.) PhotoPrinter™ 2000 Pro (ArcSoft, Inc.) Quicken® 2001 Basic (Intuit, Inc.) RealPlayer®, RealJukebox (RealNetworks, Inc.) Tomb Raider® Chronicles (Eidos Interactive) WordPerfect® (Corel Corporation) Resources Sony Fax-on-Demand Software Updates VAIO System Reference Manual Page Specifications PCV-RX460 Capabilities (Rear) Supplied Accessories Service