VAIO® Computer User Guide

Resources

Sony provides several support options for your Sony computer. When you have questions about your computer and the preinstalled software, check these sources for answers, in the following sequence:

QuickStart

Contains information on how to set up your computer quickly

 

and easily.

VAIO Computer

Contains safety and legal information about your computer.

Safety Information

 

Online (Electronic) Documentation

The User Guide is available electronically on your computer’s hard drive. Two additional guides, Upgrading and Maintaining Your VAIO® Computer (PCV-RX450/PCV-RX460)and the Troubleshooting Help are also available online. To access online documentation, click the Start button, point to Help Center, and then point to the desired document.

Manuals and online

Most manuals for preinstalled software are located on your

help files that may

hard disk drive as online help files. You can access online help

accompany your

files from the Help menu in a specific application. A printed

preinstalled software

manual is available for some applications.

 

 

 

VAIO Support Agent

VAIO Support Agent can be accessed from the Windows

 

desktop. Using advanced diagnostic technology, Sony's VAIO

 

Support Agent runs scheduled protections of your applications,

 

network settings, and other important software settings. When

 

your software is protected, you can use VAIO Support Agent to

 

repair software problems by restoring your software to any of

 

the previously protected states.

 

 

Knowledge Database

Provides instant access to information on commonly

 

encountered problems. Enter a description of your problem and

 

the Knowledge Database searches for the corresponding

 

solutions online. You can access the Sony Knowledge Database

 

at http://www.sony.com/pcsupport

 

 

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