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Resources
Sony provides several support options for your Sony computer. When you have questions about your computer and the preinstalled software, check these sources for answers, in the following sequence:
VAIO QuickStart | The QuickStart contains information on how to set up your |
| computer quickly and easily. |
VAIO Computer | The User Guide contains information on how to get the most |
User Guide | from your computer, find help, and solve common problems. It |
| also includes product specifications. |
Online (Electronic) Documentation
The User Guide is available electronically on your hard drive. Two additional guides, Upgrading and Maintaining your VAIO Computer and the Troubleshooting Help are also available online.
To access online documentation:
1.Click the Start button and point to VAIO Help and Support Center.
2.Click on the VAIO User Guide.
Software application manuals and online help files
Most manuals for preinstalled software are located on your hard disk drive as online help files. You can access online help files from the Help menu within the specific application. A printed manual may be available for some applications.
Knowledge Database | This database provides instant access to information on |
| commonly encountered problems. Enter a description of your |
| problem and the Knowledge Database searches for the |
| corresponding solutions online. You can access the Sony |
| Knowledge Database at http://www.sony.com/pcsupport. |
|
|
Sony | This service provides you with answers to commonly asked |
| questions. You can use this automated service to request a list |
| of available topics. Select the topics that you want to view. To |
| contact the Sony |
| PC |
| software.) |
|
|
Software Updates | You can download the latest software updates and software |
| patches for your Sony computer by selecting Software Updates |
| on the Sony PC Support web page at: |
| http://www.sony.com/pcsupport. |
VAIO Computer
System Reference
Manual
This advanced reference manual supplies detailed technical information about your computer's hardware. This document is available from Sony's website at: http://www.sony.com/pcsupport.
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