Sony PCV-RX590G, PCV-RX580 manual Topic I cannot play a DVD or CD

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3Select Eject from the shortcut menu.

✍Avoid using adhesive labels to identify your CD media. Adhesive labels may come off while the CD media is in use in your optical drive(s) and may cause damage to the unit.

Topic: I cannot play a DVD or CD.

❑After inserting your optical disc, wait a few seconds for it to be detected before trying to access it.

❑Verify that the disc is in the tray with the label side facing up.

❑Install your CD or DVD software according to the manufacturer’s instructions.

❑If your drive reads some DVDs or CDs, but not others, check the shiny side of the disc for dirt or scratches. You may also need to clean the disc drive lens with an appropriate cleaner.

✍To recover the CD or DVD software applications that are preinstalled on your computer, see “To Use the Application Recovery CD(s)” for more information.

Topic: I cannot play a DVD.

If a region code warning appears when you are using the DVD player application, it may be that the DVD you are trying to play is incompatible with the optical drive in your Computer. A region code is listed on the disc packaging. Region code indicators such as “1” or “ALL” are labeled on some DVDs to indicate the type of player that can play the disc. Unless a “1” or “ALL” appears on the DVD or on its packaging, you cannot play the disc on this system.

If you hear audio but cannot see video, your computer’s video resolution may be set too high. To improve video resolution, change your screen area to 1024 x 768, using 32-bit color.

✍If your computer’s video memory is 16 MB shared system memory, you can improve video resolution by changing your screen area to 800 x 600, using 16-bit color. See your Specifications sheet for details about your computer’s video RAM.

To change this setting:

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