Self-diagnostics display

– If a code starting with an alphabet letter appears

Your camera has a self-diagnostics display. This function displays the camera condition on the LCD

screen with a combination of a letter and four numericalC:32:ss digits. If this occurs, check the following code chart and

attempt the corresponding corrective actions. The last two digits (indicated by ss) will differ depending on the state of the camera.

 

Self-diagnostics display

 

 

 

Code

Cause

Corrective action

C:32:ss

There is trouble with your camera’s hardware, or with

• Turn the power off and on again (page 19).

 

the zoom function.

 

 

 

 

C:13:ss

The camera cannot read or write data in the “Memory

• Re-insert the “Memory Stick” several times.

 

Stick.”

 

 

 

 

 

An unformatted “Memory Stick” is inserted.

• Format the “Memory Stick” (page 54).

 

 

 

 

The inserted “Memory Stick” cannot be used with your

• Insert a new “Memory Stick” (page 22).

 

camera, or the data is damaged.

 

 

 

 

E:61:ss

A camera malfunction that you cannot reverse has

• Press the RESET button (page 78) located on the

E:91:ss

occurred.

bottom of the camera, then turn the power on again.

 

 

 

If you are unable to solve the problem even after trying the corrective actions a few times, repairs may be necessary. Contact your Sony dealer or local authorized

Sony service facility and inform them of the 5-digit code. (Example: E61:10)

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