Types of trouble and how to correct trouble

Symptom

Cause and/or Corrective Actions

The melody or beep sounds for

• Moisture condensation has occurred.

5 seconds.

c Remove the cassette and leave your camcorder for at

 

least 1 hour to acclimatize (p. 205).

 

• Some troubles have occurred in your camcorder.

 

c Remove the cassette and insert it again, then operate

 

your camcorder.

No function works though the

c Disconnect the AC Adaptor from a wall outlet or

power is on.

remove the battery pack, then reconnect it in about 1

 

minute. Turn the power on. If the functions still do not

 

work, press the RESET button using a sharp-pointed

 

object. (If you press the RESET, all the settings including

 

the date and time return to the default.) (p. 213)

When you set the POWER switch

• This is because some functions use a linear mechanism.

to VCR or OFF (CHG), if you move

This is not a malfunction.

your camcorder, you may hear a

 

clattering sound from inside your

 

camcorder. (DCR-TRV33 only)

 

 

 

While charging the battery pack,

• The battery pack is not properly installed.

no indicator appears.

c Install it properly (p. 16).

You cannot charge the battery

• The POWER switch is not set to OFF (CHG).

pack.

c Set it to OFF (CHG) (p. 17).

The power runs out quickly, even

c Charge the battery pack fully again (p. 17).

though the remaining battery time

 

indicator is full.

 

 

 

While charging the battery pack,

• The battery pack is not properly installed.

the CHG (charge) lamp flashes.

c Install it properly (p. 16).

 

• Something is wrong with the battery pack.

 

c Please contact your Sony dealer or local authorized Sony

 

service facility.

The buttons do not appear on the

• DSPL/BATT INFO is pressed.

touch panel.

c Press the LCD screen lightly.

 

c Press DSPL/BATT INFO on your camcorder or

 

DISPLAY on the Remote Commander (p. 40).

The buttons on the LCD screen do

c Adjust the screen (CALIBRATION) (p. 207).

not work.

 

Image data cannot be transferred

• The USB cable was connected before installation of the

to your computer by the USB

USB driver was complete.

connection.

c Uninstall the incorrect USB driver and reinstall the

 

USB driver (p. 153, 171).

 

• USB STREAM is set to OFF in the menu settings.

 

c Set it to ON (p. 183).

The cassette cannot be ejected even

• Moisture has started to condense in your camcorder (p.

if the cassette lid is open.

205).

The cassette cannot be ejected.

c Remove the battery pack, then install it again (p. 16).

Troubleshooting

193