Sony TRV340, TRV740, TRV840 Symptom, — Troubleshooting —, In the recording mode, Cause and/or Corrective Actions

— Troubleshooting —

Types of trouble and how to correct trouble

If you run into any problem using your camcorder, use the following table to troubleshoot the problem. If the problem persists, disconnect the power source and contact your Sony dealer or local authorized Sony service facility. If “C:ss:ss” appears on the screen or the display window, the self-diagnosis display function has worked. See page 184.

In the recording mode

Symptom	Cause and/or Corrective Actions
START/STOP does not operate.	• The POWER switch is not set to CAMERA.
	c Set it to CAMERA (p. 21).
	• The tape has run out.
	c Rewind the cassette or insert a new one (p. 20, 34).
	• The write-protect tab is set to expose the red mark.
	c Use a new tape or slide the tab (p. 20).
	• The tape is stuck to the drum (moisture condensation).
	c Remove the cassette and leave your camcorder for at
	least one hour to acclimatize (p. 194).
The power goes off.	• While being operated in CAMERA mode, your camcorder
	has been in the standby mode for more than three
	minutes.
	c Set the POWER switch to OFF (CHG) and then to
	CAMERA again (p. 21).
	• The battery pack is dead or nearly dead.
	c Install a charged battery pack (p. 12, 13).
The image on the viewfinder screen • The viewfinder lens is not adjusted.
is not clear.	c Adjust the viewfinder lens (p. 25).
The SteadyShot function does not	• STEADYSHOT is set to OFF in the menu settings.
work.	c Set it to ON (p. 105).
	• 16:9WIDE is set to ON in the menu settings.
	c Set it to OFF (p. 105) (DCR-TRV240/TRV340 only).

The autofocusing function does not work.

•The setting is the manual focus mode.

cSet FOCUS to the autofocus mode (p. 54).

•Shooting conditions are not suitable for autofocus.

cAdjust for manual focusing (p. 54).

The picture does not appear in the	• The LCD panel is open.
viewfinder.	c Close the LCD panel (p. 23).
A vertical band appears when you	• The contrast between the subject and background is too
shoot a subject such as lights or a	high. This is not a malfunction.
candle flame against a dark
background.

A vertical band appears when you shoot a very bright subject.

•This is not a malfunction.

Some tiny white spots appear on the • Slow shutter, Super NightShot or Color Slow Shutter

screen.	mode is activated. This is not a malfunction.
You cannot record still images on	• PHOTO REC is set to MEMORY in the menu settings.
tapes	c Set it to TAPE (p. 105) (except DCR-TRV240)

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