Event:

CD/DVD Metadata does not automatically download from the Internet.

Comment:

Verify the system is connected to the Internet and the Internet connection is working properly.

Run Media Center setup again and verify that the correct options were selected.

Select Tasks Settings General Windows Media Center Setup Run Media Center Setup again.

Select Yes when asked “Do you want Media Center to automatically connect to the Internet to get this information?

Select Yes when asked “Do you have an always on Internet connection?”

Metadata is not available for all DVDs and music CDs.

AMG is the provider for metadata downloads (same as Microsoft® Windows® Media Player).

For CD album art, you may need to leave and then reenter the My Changer screen.

Event:

Cannot access the features and functionality of My Changer.

Comment:

The problem may be caused by not having the proper access rights. My Changer functionality requires an Administrator user account and will not function with a limited user account. Go to

Start Control Panel User Accounts & Family Safety User Accounts to verify current user accounts and make changes, if necessary.

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VGP-XL1B User Guide