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Troubleshooting

What should I do if my game software does not work or it keeps crashing?

❑Check the web site of the game if there are any patches or updates to download.

❑Make sure you have installed the latest video driver.

❑On some VAIO models, the graphics memory is shared with the system. The optimal graphic performance in this case is not guaranteed.

What should I do if I cannot remember the power-on password?

If you have forgotten the power-on password, contact an authorized Sony Service Center to reset it. A reset fee will be charged. To find the nearest center or agent, see Sony Support Information (page 155).

How can I change the boot device order?

You can use one of the BIOS functions to change the boot device order. Follow these steps:

1Turn on your computer.

2Press the F2 key when the VAIO logo appears.

The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears.

3Press the < or , key to select Boot.

4Press the M or m key to select your desired priority under Boot Priority and press the Enter key.

5Press the M or m key to select the device to which you want to assign the priority and press the Enter key.

6Press the < or , key to select Exit, select Exit Setup, and then press the Enter key. At the confirmation prompt, press the Enter key.