Troubleshooting
KeyboardWhat should I do if the keyboard configuration is wrong?
The language layout of your computer's keyboard is labeled on the packaging box. If you choose a different regional keyboard when you complete the Windows setup, the key configuration will be mismatched.
To change the keyboard configuration, follow these steps:
1Click Start and Control Panel.
2Click Clock, Language, and Region, and click Regional and Language Options.
3Change the settings as desired.
What should I do if I cannot enter certain characters with the keyboard?
If you cannot enter U, I, O, P, J, K, L, M, and so on, the Num Lk key may be activated. Check that the Num lock indicator light is unlit. If the Num lock indicator is lit, press the Num Lk key to turn it off before entering these characters.