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Troubleshooting

Why can't I use the built-in MOTION EYE camera?

❑The built-in MOTION EYE camera cannot be shared by more than one software application. If another software application is using the camera, exit the application before using the built-in MOTION EYE camera.

❑If the problem persists, you must reinstall the driver software for the camera. Follow these steps: 1 Click Start, Control Panel, Hardware and Sound, and Device Manager.

2 Double-clickImaging devices.

3 Right-click the device name for your camera and click Update Driver Software.

What should I do if my computer becomes unstable when it enters a power saving mode while the built-in MOTION EYE camera is in use?

❑Do not place your computer into Sleep or Hibernate mode while you are using the built-in MOTION EYE camera.

❑If your computer automatically enters Sleep or Hibernate mode, change the corresponding power saving mode setting. To change the setting, see Using the Power Saving Modes (page 87).