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Troubleshooting

Floppy Disks

Why doesn't the Safely Remove Hardware icon appear on the taskbar when the drive is connected?

Your computer does not recognize the floppy disk drive. First, make sure the USB cable is properly connected to the USB port. If you need to secure the connection, wait a few moments for the computer to recognize the drive. If the icon still does not appear, follow these steps:

1Close all programs that are accessing the floppy disk drive.

2Wait for the indicator light on the floppy disk drive to turn off.

3Push the eject button to remove the disk, and disconnect the USB floppy disk drive from your computer.

4Reconnect the floppy disk drive by plugging the USB cable into the USB port.

5Restart the computer by clicking Start, the arrow next to the Lock button, and Restart.

What should I do if I cannot write data to a floppy disk?

❑Make sure the floppy disk is properly inserted in the drive.

❑If the disk is inserted properly and you are still unable to write data to it, the disk may be full or write-protected. You can either use a floppy disk that is not write-protected or disable the write-protect feature.