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| SOYO G668 Ethernet IP Phone User Guide |
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| When I dial a phone number, I | Power off and power on the IP phone, and try again. |
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| can not hear any sound and the |
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| LCD | always shows | “Please |
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| Dial…” |
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| The | voice quality is | very poor | There are very heavy internet activities in your network, such |
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| during my conversation |
| as uploading or downloading a huge amount of data from the |
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| Internet. Try to limit such activities to improve the quality. |
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| I can make outbound calls, but I | Refer to Configuration via Web Browser section and check |
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| can not receive incoming calls | the phone settings area, make sure the ring type and ring |
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| volume are set properly. |
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| If you are using a router or firewall, check with your VoIP |
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| provider to make sure it supports NAT traversal, and find out |
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| which port(s) is needed to allow incoming calls. Then follow |
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| the instruction in Appendix to enable the Port Forwarding. |
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| LCD shows incorrect date and | Refer to Configuration via Web Browser section and in “other |
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| time |
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| setting” area: |
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| Check the sntp ip, or try another time server address. |
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| Check the timezone setting. |
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| Check the daylight saving option. |
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If you have further questions, please contact SOYO Group Inc. technical support department by:
Web: | http://phone.soyo.com |
Email: | phone@soyousa.com |
Tel: | (909) |
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